"Прекрасный отель в Тбилиси рядом с серными банями!
Просторный номер был хорошо убран, из окна открывался красивый обзорный вид на город. Оочень удобный матрас и блэкаут шторы. В номере была посуда, чайник и холодильник.
Приятные, гостеприимные владелец и администратор помогли с хранением нашего багажа до и после заселения, были готовы ответить на все вопросы и оставили о себе и о Тбилиси самые лучшие впечатления! Буду рекомендовать этот отель всем знакомым!"
"The location is very nice. You're just minutes away from shops and bakeries and restaurants. It's so convenient. And the people working there are nice. They have a washing machine and drying racks you can use.
But I wouldn't stay here again. The heat is blasting and you can't adjust it. You could open the window but it's very very noisy and people often smoke right in front. I heard some kind of mob fighting and shouting, one drunk guy trying to talk another drunk guy out of going to Lebanon, Germans meticulously planning their night, and many cars driving by with loud music. The room is much smaller than in the photo and the toilet is both physically broken and needs to be jiggled to stop running. By local standards, it's a bit overpriced."
"Hotel itself was fine along with the breakfast. The spa was amazing, but I had 2 big problems with the hotel which is service and cleaning:
1. Cleaning: Rooms were not cleaned 3/12 days of the trip where we had to request multiple times those days to clean and sometimes it wasn't even cleaned properly as the room had multiple dead bugs on the floor, especially under the nightstands.
2. Service: The day I checked out my gold bracelet went missing after the cleaning that morning (my friend stayed an extra day). I dug through trash outside after a long battle for them to take me there. We searched the whole room, I spoke to cleaning and more. As I left (15) I spoke to front desk. On 16&17th I emailed. On 18&19th I called. On the 19th I was finally helped and told that he will finally ask around and email me back. It took 5 attempts for them to start bothering and it has ruined the experience for me.
If you go really take care of your belongings, but the location is great and so is the pool."