"I had a fantastic experience during my stay. The hotel is in a great location close to many attractions, restaurants, and shops. The entrance is elegant and gives a very good first impression. The staff were friendly, professional, and always willing to help with any request.
The room was spotless, the bed was extremely comfortable, and the bathroom was modern with plenty of hot water. The Wi-Fi worked perfectly throughout my stay, and the soundproofing made the room quiet despite being in the city center. I also appreciated the complimentary tea, kettle, and bottled water provided in the room.
Breakfast offered a good variety of fresh food every morning, and the sauna was a great place to relax after a busy day. The hotel also helped arrange airport transportation, which made my trip much easier. Overall, the hotel offers excellent value for money, and I would definitely stay here again and recommend it to anyone visiting Cairo."
"The front desk staff, Amr tried his best to give us an early check-in. I had booked the hotel very early and had requested for a high floor. We were given the 3rd floor (out of 6 floors) saying it was a high floor, it was the last, corner room, noisy at night with music till late at night from the park and also the door that was shared with the adjacent room was being rattled and woke us up. Instead of a huge double bed we got twin beds pushed together with a dent in the middle and separate duvets tucked under. The room was cold. No blanket, no bathrobe, no slippers, no toiletries other than soap and shampoo.
We were forced to keep our luggage at reception for the porter to bring it to the room. This was delayed almost by half an hour, when we could have easily done it ourselves.
The next day, the staff who cleaned the room, separated the beds again. She took away the dirty towels and didn’t replace them. The pillows the hotel provides are like huge square cushions.
Breakfast had some variety and the chefs cook some tasty dishes.
We chose this Accor hotel hoping to have a great anniversary experience, but instead it was ruined. The cost was very high and not worth it. On our last evening, we received 2 phone calls via the room phone interrupting our evening leisure. The calls were made about half hour apart and was from a female asking us if we enjoyed the breakfast. She said she was from housekeeping. We found this odd. We are very disappointed with this whole experience especially as I am an Accor member and for the price we paid. Our 28th wedding anniversary was ruined!"
"This was my third stay at Pyramid Front Hotel, and once again it was an excellent experience. The hotel continues to impress with its amazing location and stunning view of the Pyramids, as well as clean and comfortable rooms.
The staff are always welcoming, friendly, and professional. I would like to give special thanks to Mr. Hany for his exceptional service and genuine hospitality. He always makes sure everything is perfect and truly makes guests feel at home.
I highly recommend Pyramid Front Hotel to anyone visiting Giza. After three stays, it’s clear that this hotel is my first choice, and I’m sure I’ll be back again."
"The location is at city center nearby to Egyptian Museum. Plenty of amenities within 10 minutes walk. The famed Koshary Abu Tarek is within 6 minutes walk. The rooms are well maintained. There is a staff at the reception 24/7. Guests of all ages and nationalities can be accomodated.
Suggestion for improvement:
1. The towels to be issued upon check-in and not upon request.
2. The lift need to be upgraded as I was ever caught inside when there is a power trip. And often the lift did not operate because the lift door was not closed properly. Understand that the lift is not manage by your hostel. Please request for it from the building owner as it is not acceptable.
3. Consider centralized air condition system. Anyone can turn off the air conditioner affecting others."
"Excellent place and great people
I was visiting Cairo for several days to refresh old memories because I have lived in Zamalek 50 years ago. I looked for the hotel just somewhere in the heart of Northern part of Zamalek, and location at Taha Hussein street was the best possible option, so I have chosen The President hotel.
I had just general expectations as from regular three star hotel, but staff and hotel amenities have exceeded my humble expectations far beyond!
The room was very clean and spacious, slippers, toothbrush, shower supplies, teapot, tea, coffee bags, minibar - everything was very nice and provided.
Starting from security at entrance and reception (I was put to the level where restaurant is for my convenience), everyone was very nice and polite to me. Housekeeping by Mohammed Eldeep was perfect. Service at breakfast was outstanding (and at dinner too), and chef Mitu had cooked the most delicious food with personal attention and kindness.
And tour service provided by manager Dahy was beyond perfection - utmost and ultimately outstanding and fabulous. I was taking complex trips around the city and transfer to the airport. With the greatest scrutinous attention to details from Dahy I got excellent service and very professional drivers so my trips were exceptionally planned and fulfilled in time.
To wrap up, I strongly recommend the President hotel due to mostly positive and splendid emotions I have received there during my 3-nights stay. Area has great infrastructure once you need 24/7 groceries, pharmacy or ATM. Don't recommend to drive in Zamalek, better take cab or walk."