"Our honeymoon at your hotel was truly unforgettable. The scenery was breathtaking, and we had a wonderful evening at the revolving restaurant, which boasted not only magnificent views but also a delightful atmosphere.
However, what impressed us most was the incredible honesty and integrity of your hotel team. My wallet was lost, and the hotel staff went to great lengths to find and return it to me; their kindness truly saved our trip. We sincerely thank Mohamed and his colleagues for helping my husband recover his wallet, and also thank Alaa Ahmed at the front desk for her warm and professional service, as well as many other friendly staff members. Their kindness made our honeymoon even more perfect. We highly recommend this hotel to all guests seeking excellent service and a wonderful holiday experience!"
"Tutto bellissimo, fino a quando ho scoperto al momento del check out che mi mancavano 200€ dal portafoglio.
Non essendo mai uscita dalla struttura non posso che dubitare del personale. Mi sono allontanata dalla mia borsa al ristorante mentre sceglievo i piatti, e poi in piscina.
Sono molto delusa perché si perde completamente la fiducia e onestamente non credo e non consiglio a nessuno questo posto.
Mi aspettavo molto più interesse verso la mia situazione da parte del personale, invece si sono limitati a dirmi che forse li avevo messi da qualche parte nella stanza, ma non ho mai tolto i soldi dalla borsa."
"I had a fantastic experience during my stay. The hotel is in a great location close to many attractions, restaurants, and shops. The entrance is elegant and gives a very good first impression. The staff were friendly, professional, and always willing to help with any request.
The room was spotless, the bed was extremely comfortable, and the bathroom was modern with plenty of hot water. The Wi-Fi worked perfectly throughout my stay, and the soundproofing made the room quiet despite being in the city center. I also appreciated the complimentary tea, kettle, and bottled water provided in the room.
Breakfast offered a good variety of fresh food every morning, and the sauna was a great place to relax after a busy day. The hotel also helped arrange airport transportation, which made my trip much easier. Overall, the hotel offers excellent value for money, and I would definitely stay here again and recommend it to anyone visiting Cairo."
"We stayed in this hotel for more than 2 weeks. It is a mediocre hotel which is acceptable if one does not expect a good standard. The lobby ceiling is low which is not usual for such big hotels. The bar and the restaurants are not very attractive. The food in the Italian restaurant was of a very low standard and we returned it and skipped this meal.
Our newly renovated room in the main building was well acceptable which we experienced after we moved from a very old style room in the tower.
It is not far away from the airport and can set e well if one does not expect much.
Annoying was that upon checkout it took 15 minutes to proof that our booking had been prepaid which is a other indication for the hotel's organisation and standard."