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The hotel is perfectly well located in the South side of Castro (avoiding the high congestion of the city), and it has great views .... also the restaurant of the hotel is actually excellent ... the food we tried was spectacular. However, there some points that need attention: 1) Staff shortages ... we suffered it because we didn't get our room until 7pm on the day of arrival .. which was actually very late .... also, one day our room was not made until very late as well, after several conversations with Reception. 2) We have 2 rooms ... in one of them, there was no fridge to cool drinks ... in the second one we didn't get any complimentary bottle of water ... 3) not all rooms have air conditioning (something we learned the hard way in the first night) but luckily we were able to move to other room .... 4) the accessories in the room were missing or were broken ... the toilet paper hanger was loose, the sink was clogged and you needed to be careful no to wet all the room. Evidently there were small reparations that they have not done in several years ... and they are not expensive things, but it appears there is a lack of maintenance in the hotel 5) Staff looked ”bored” ... not all of them, but you can sense they were working not with a very big smile ... and definitely they need more people to cater for the guests !

When you stay at Parque Quilquico in Castro, you'll be by the sea and 8 minutes by car from Tongoy Beach. This upscale hotel is 5.4 mi (8.8 km) from Yutuy Beach and 8.2 mi (13.3 km) from Parque Alto Muro Aventura.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Hop aboard the shuttle (surcharge) and get to the casino or shopping center in no time.Satisfy your appetite with international cuisine at El Mirador, a fine-dining restaurant which features a bar/lounge and a garden view. Dining is also available at the coffee shop/cafe. A complimentary buffet breakfast is served daily.Featured amenities include a business center, luggage storage, and laundry facilities. Planning an event in Castro? This hotel has 75 square feet (7 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.Make yourself at home in one of the 21 guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Located in Castro, Palafito Waiwen is within a 15-minute walk of Museo Regional de Castro and Church of San Francisco. This hostel is 0.6 mi (1 km) from Origenes and 0.7 mi (1.1 km) from Church of Castro.Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.Enjoy a meal at the restaurant or snacks in the hostel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 8:30 AM to 10:00 AM for a fee.Featured amenities include luggage storage and laundry facilities.Make yourself at home in one of the 8 guestrooms. Complimentary wireless internet access is available to keep you connected.

Located in Castro, Unicornio Azul is on the boardwalk/promenade, within a 5-minute walk of Costanera Castro and Crafts Market. This hotel is 0.4 mi (0.6 km) from Origenes and 0.6 mi (0.9 km) from Museo Regional de Castro.Take in the views from a garden and make use of amenities such as complimentary wireless internet access.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Stay in one of 17 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Located in Castro, Hotel Esmeralda is just steps from Church of San Francisco and 7 minutes by foot from Costanera Castro. This hotel is 0.4 mi (0.6 km) from Plaza de Armas and 0.4 mi (0.7 km) from Lillo Handicraft and Market Fair.This hotel offers designated smoking areas.At Hotel Esmeralda, enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Castro? This hotel has 1238 square feet (115 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Stay in one of 32 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.

With a stay at Palafito Verde Apart Hotel in Castro, you'll be within a 10-minute walk of Costanera Castro and Crafts Market. This apartment is 0.6 mi (1 km) from Origenes and 0.9 mi (1.4 km) from Museo Regional de Castro.Pamper yourself with onsite massages or take in the view from a terrace. Additional features at this apartment include complimentary wireless internet access and tour/ticket assistance.The front desk is staffed during limited hours. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 6 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Reserve una habitación vía web y al llegar no encontraban la reserva , la habitación que me asignaron y ocupamos estaba con la calefacción baja pero se podía regular, en general limpia y ordenada pero con los vidrios bastante sucios por el exterior. Lo molesto fue que mientras descansábamos abrieron la puerta de la habitación personas los cuales comentaron tener asignada la misma . No hubo ningún llamado de recepción ni explicación. Mas tarde manifesté mi molestia en recepción y se mostraron sorprendidos pero desinteresados del tema pedí hablar con un gerente pero no estaba disponible. Al día siguiente previo al desayuno solicite lo mismo y me señalaron que posterior al desayuno estaría . cosa que tampoco ocurrió tomamos desayuno dentro del horario estipulado y no habia fruta , vasos ni endulzante Al regresar a la habitación tenia las tarjetas de acceso bloqueadas . e resumen no fue una estadía agradable ni tranquila. Ni descansamos ni nos sentimos seguros ni acogidos.