SShawnLiGreat experience staying there. The hotel front desk is very helpful and the staff are always friendly and helpful. We booked two rooms for our family trip. The front desk gave us two connecting rooms, which are very considerate. The breakfast is very authentic and a combination of western and Chinese style food. The location is also very convenient, walking distance to Joker Street.
CChai JingBooked the suite and room was really big. Came with 2 queen beds and had a separate work area big enough for meals and activities 😅
Room was clean and look well maintained. No stains or whatsoever. Very pleasant stay. The hotel staff were helpful and prompt in service. We asked to clean up the room and left for breakfast immediately after. When we returned the room was all made up, neat and tidy.
Breakfast was decent. Do note though, that the take-your-own-food buffet style became semi ala carte buffet because there were not enough guests while I was there. Still, it was good enough.
Kids wanted to swim but the pool was a little too tiny for our liking. We did activities outside of the hotel though so not much of an issue.
Location wise. If you want something right next to malls or in the heart of the jonker area, this is probably not your best choice. We take a 10 min walk to the jonker area and it was a comfortable stroll though. Quiet enough but not too near.
Overall a good stay and very happy to return.
ผผู้เข้าพักWe stayed here with my wife and our 2-year-old and overall the apartment itself was excellent. It was immaculate, smelled fresh, and everything worked properly. There were plenty of extra blankets and pillows, which was really appreciated as a family.
The host’s communication was clear and helpful from start to finish, and the security staff were genuinely warm and welcoming.
That said, the building has some issues that affected our stay. The kids’ play area on the 13th floor was under maintenance/works during our visit, so we couldn’t use it. The bigger problem was the elevators — they’re insufficient for the building, and we had a long wait (around 30 minutes) just to get down to the ground floor.
One small suggestion for the unit: it would be nice to have a couple of complimentary bottled waters on arrival.
If you’re booking, the suite and host are great — just be prepared for potential elevator delays and check the status of shared facilities.
ผผู้เข้าพัก⭐⭐⭐⭐⭐ Excellent Service & Honest Staff – Truly Appreciated!
We stayed at The Shore Hotel on 15/2/2026 and had a very pleasant experience. The room was comfortable, clean, and well maintained. The location is also very convenient, especially for exploring Melaka.
What impressed us the most was the honesty and professionalism of the hotel staff. My wife accidentally left an ang pow with RM500 under the pillow after we checked out. We only realised it later and immediately contacted the hotel. The team responded promptly, conducted their checks, and successfully located the money.
They even arranged for the RM500 to be safely banked into my account. We are truly grateful for their integrity and efficiency. It speaks volumes about the management and the quality of their staff.
Thank you to the team at The Shore Hotel for going the extra mile. We highly recommend this hotel and will definitely stay here again on our next visit to Melaka!
ผผู้เข้าพักThe room was generally okay, but there was an unpleasant smell inside. The room had a bad odour, like old wooden boards. I ended up buying a room freshener so we could feel comfortable during the stay.
AAaira_ammarThe spacious family room offered stunning ocean views, and the hotel facilities, including a large pool, sea view and bath tub . beyond expectation ! but Long waiting for lift to checkout due to The time between a hotel's standard checkout . I understand when housekeeping has the fewest hours to turn over the rooms, so any late checkouts are particularly disruptive.