MMd JkImmediately after the confirmation of stay at this place, the owner message to us. Friendly and easygoing. All information regarding the do's and don't were highlighted. Once we are there, all are in place accordingly from key pick up and access card. The room was clean and big. We loved the Cuckoo water dispenser since we have a toddler around. Thank you Sean for all the concern and help. We will come back to stay again should we come back to Malacca again for holiday.