Great service . They are always friendly and helpful.
Food is best I had in years if I compare another hotels .
And bug bonus is that the kit hen also make food on demand . So if not on menu they do on request and it is worth to pay some extra money.
Only downside is that trip.xom do not mention that beside the 30 peso terminal fee . And then on tge another side you need to pay 120 peso tourist tax . And as last 300 peso each person to go to the hotel.
But for sure I will go back there
We had a free upgrade to a magnificent 2 floor villa, fully equipped with luxurious room amenities . The most luxurious category at Nacpan hotel. Beautifully located frontbeach to NacPan Beach . Beautiful direct sunset every evening . Only inconvenients: terrible tiny pool with water full of dead leaves. Overcharged food ( 30$/ pizza). Very far from anything and no currency exchange counter nearby , unless you come back to El Nido in a private van ( 50$ one way) . Other inconvenient: our villa is adjacent to another villa occupied by very noisy american tourists who at 4 AM every night , all wake up , loudly speak and scream and laugh !! . As the wall is not adequately isolated, the noise from these people is very annoying and prevent us from sleeping !!
Room is clean, with friendly and nice staffs. Located just opposite the public market whereby you can get lots of fruits, vegetables etc. There are nearby supermarkets n small malls where you can get snacks and necessities. Also walking distance to SM mall. It is nearby the airport too. By tuk tuk it cost you 150 to get go airport. Walking distance to Baywalk where you can enjoy sunset and nice seafood dinners. Or relaxing stroll along the busy baywalk.
Paid 300 to get to the other side Sicsican where Ka Joel, baker’s Hill, etc are.
The hotel was nice and clean, but unfortunately the receptionist that welcomed us doesn't speak good English, and it was difficult to communicate. The second disappointing aspect was about the pick-up at the airport. It seemed included in the price ( that's why I booked with them), but at the very end they told me that it was until 17, and we arrived at 18, so they asked for 3000 RMB. That could be okay, if the hotel would be very far from the airport, but once there we realized that it was 5 minutes. The price they asked for was far too high.
Very nice hotel , very professional service , excellent staff - I visited more than 5000 hotels all over the world and I can assure that quality of this hotel ( 3 stars ) is more then usually .
TThe Mrs.Absolute Paradise
I cannot recommend Astoria Palawan enough! My husband and I recently stayed in one of the Villas, and it was the perfect home away from home. The space, the privacy, and the gorgeous views made our trip truly special.
One of the highlights was the boat trip to the sand bar—a slice of heaven in the middle of the water. The team that took us out ensured we were safe and comfortable the entire time, making the experience completely worry-free and magical.
The food was consistently excellent. We enjoyed the breakfast and dinner buffets, which offered a fantastic variety of delicious dishes to suit every taste. For evening relaxation, we loved having drinks at The Dome—the atmosphere is unmatched.
What truly sets this resort apart is the staff. Every single person we encountered went above and beyond to make us feel welcome. I want to send a huge thank you to Segundo at the Canopy reception for his warm and efficient service. A special shout-out to Jacqklyn at The Dome for her wonderful evening service and making our nights out special, and to Mark at the Habitat Restaurant for his attentive care during our meals.
We are also incredibly grateful to the team who safely took us to the sandbar—your professionalism was reassuring. Finally, a massive thank you to Agustin at the waterpark for his energy and helpfulness; he made the waterpark experience so much fun for us no.
If you are looking for a flawless stay in Palawan with incredible villas, great food, and staff who genuinely care, book Astoria Palawan. We are already planning our return
AAngelicaWe had an amazing stay at Sheraton Palawan! From the moment we arrived, the staff were incredibly accommodating and attentive, especially the front office team who made us feel right at home. Their smiles and professionalism truly set the tone for our vacation.
A very special mention goes to Hassanul Caye from the restaurant — he went above and beyond in accommodating our requests and made every dining experience extra memorable. The food was absolutely delicious, with a variety of options that kept us looking forward to every meal.
The pool is impressively huge and perfect for both relaxation and fun, while the updated amenities gave us that modern yet cozy feel we were looking for. On top of it all, the breathtaking mountain view added such a serene and refreshing touch to our stay.
Overall, everything exceeded our expectations. Sheraton Palawan is truly a place where hospitality meets comfort, and we can’t wait to come back again soon!
SSpencerBarbosaOverall, I would this hotel to anyone visiting Palawan. It provides good value for money and relaxing atmosphere and a convenient location, making it ideal for families,business travelers,couples. I would definitely consider staying here again
MMarshieGot it! Here’s your revised review, keeping the original friendly tone while clarifying the tour offerings and distance to attractions like Honda Bay and the Underground River:
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**A Perfect Tropical Escape – Carpe Diem Villas Exceeded Expectations!**
From the moment we arrived at Carpe Diem Villas, we were treated like VIPs! The staff welcomed us with refreshing drinks and big smiles, instantly setting the tone for a relaxing and memorable stay. The check-in process was smooth, and we immediately felt at home in this beautiful, tranquil retreat.
Our villa was spacious, impeccably clean, and beautifully designed—combining modern comforts with a cozy tropical vibe. The bed was incredibly comfortable, and we loved having a private balcony where we could unwind with a cup of coffee in the mornings or a glass of wine in the evenings. The pool area was another highlight—serene, well-maintained, and perfect for lounging under the Palawan sun.
While the villa is located in Puerto Princesa city (not near far-flung attractions like the Underground River or Honda Bay), the hotel made exploring easy by offering convenient tours to these must-see spots - from city tours to island-hopping adventures, ensuring that we can experience the best of Palawan without the stress of planning. Their recommendations for local restaurants and hidden gems were also spot-on!
What truly stood out was the exceptional service. The staff went above and beyond—always attentive, friendly, and ready to help with anything we needed. Their warmth and professionalism made our stay feel extra special.
If you’re looking for a peaceful, well-appointed retreat with outstanding service and easy access to tours (even to faraway attractions!), Carpe Diem Villas is the perfect choice.