It was a great stay; to make it short, the room or reservation served its purpose, we were there in Manila for a family event. If I had anything bad to say, their pool had cat poop in it, please clean it. I understand why the cleaners might not see it, it's in the middle of the people and it settled on the floor. :(
I really like Pontefino, however, the lack of an elevator is a drawback. The rooms are large and the space is amazing. We did not make it to breakfast as we had plans and the second day the stairs/walk was a little much. Our place had ants, which was bad, but we were able to get through it as they did not attack our food or snacks. The room was large and ad a very nice balcony. I would stay here again, although I would wait for special rates as I feel we overpaid. Serv ice was good and I really feel for the employees who had to trek our luggage up and down those steps. Overall good stay with a few minor drawbacks. We had lunch at the restaurant, Pastorelli, I think it is called and it was very delicious.
This property is a wonderful retreat for anyone looking to relax in a clean, quiet environment. The staff is exceptionally welcoming and attentive. While the location is a bit of a trek for commuters requiring a short walk or a quick trike/motorcycle ride to reach local attractions, there are excellent dining options nearby. I would definitely stay here again!
The food was delicious with a great variety, and everything was well prepared. The staff were incredibly accommodating, friendly, and always willing to help, which really made the experience even better. The amenities were excellent, well maintained, and added a lot of comfort to the stay. Overall, it was a very pleasant experience and I would happily recommend this hotel to anyone looking for a relaxing and enjoyable stay.
The hotel is very close to restaurants, shops and gasoline station. Breakfast buffet is very good. Swimming poolnis heated which is perfect as the weather in Tagaytay is cool. We enjoyed our stay in the hotel. A 4-star rating. Thank you.
We enjoyed our stay in Hotel Monaco with my mom. The staff are very friendly and helpful. The room is great and clean. Wished there’s a cabinet / luggage storage inside the room. We encountered a bad breakfast at Figaro, 2hrs of serving time. One of the servers was gaslighting. The buffet next day is ok, limited selection
We had a really nice stay overall. The amenities were clean, complete, and well-maintained, which made our experience comfortable and relaxing. The staff were accommodating and the place had a pleasant atmosphere. I just hope that next time there will be Netflix available in the rooms for added entertainment, and maybe more affordable room options with a balcony to enjoy the view. That would definitely make the stay even more perfect.
ผผู้ใช้ไม่ระบุชื่อWe enjoyed everything about the place. The rooms are spacious and ambient, the facilities (Pool, Gym, Jogging Trail around the Lagoon, and, of course, the Beach) were top notch. Kudos to the team who manages and maintains them!
CcesarccbThe hotel is very close to restaurants, shops and gasoline station. Breakfast buffet is very good. Swimming poolnis heated which is perfect as the weather in Tagaytay is cool. We enjoyed our stay in the hotel. A 4-star rating. Thank you.
ผผู้เข้าพัก1N2D Stay for Couple - July 2025
Loved everything and will absolutely book again. Our room was upgraded for free and had an outdoor tub. The room was huge and had a lot of sitting areas. Bed was king size and comfortable and clean. Smart TV can connect to YouTube but you need to sign in to your own Netflix account. Bathroom was huge. I think the room needs more hangers, complementary shampoo, reusable room slippers, scented candle/diffuser and it would be just perfect. Wifi was also fast. Breakfast buffet at pesce was cleansing and delicious for us. Loved walking around the farm, swimming at the pools, and the other services plus, the staff of the farm are very friendly and helpful. Had dinner at the Upperdeck and food was also good and yummy and it felt romantic because a guitarist and a singer serandes us.
ผผู้ใช้ไม่ระบุชื่อWe had a really nice stay overall. The amenities were clean, complete, and well-maintained, which made our experience comfortable and relaxing. The staff were accommodating and the place had a pleasant atmosphere. I just hope that next time there will be Netflix available in the rooms for added entertainment, and maybe more affordable room options with a balcony to enjoy the view. That would definitely make the stay even more perfect.
ผผู้เข้าพักThis is our second room. It’s quite smaller than our first room but still the same service we received. On our second day, we went swimming. But the only con was the pool area is in different location and the pool is not heated. After 6pm,no more hotel driver available. So we dont have a choice but to ride in a tricycle just to get there. But then, there is a staff who assisted us and gave us fresh towels. I just hope that they will have a driver until 9pm. Because they said that the pool use is until 9pm. But then, we enjoyed our experience and surely would comeback here.