Overall, it was a good experience. We had contacted before arriving asking for an early check-in due to traveling with a 2 year old, but no rooms were available.
The room was brilliant, and they delivered a cot straight away when we got in there.
The pool was great for the little one. Drinks were fairly prompt.
When going back to the room, various appliances were not working. A quick word with reception, and someone was there immediately and fixed it all. Someone then came to check 30 minutes later (great service).
Had room service. Mixed our order up but they came quick enough and apologized. Salad was tasty, but the jambon and cheese sandwich had no cheese.
Breakfast had a good range. Fresh omelets were nice but wish I could have had fresh scrambled eggs.
Booked a Queen bed room but hotel gave me two single bed room. Hotel promised to change room by tomorrow. After I changed the room, found out it wad same two single room. They only put two single together and put queen size bed sheet to cover two bed. Then they said it is Queen bed room. Service is too bad.
Was a last-minute trip, and we've got the best deal ever! Really enjoyed my stay. Lovely location, nice beach, amazing staff and animation team. I will go back!
I had a fantastic experience staying at hotel Sousse palace! from the moment I arrived, the staff were incredibly welcoming and helpful, the room was clean, conformable, and beautiful maintained.
the location was perfect-close to everything.
It was a fantastic stay
Delicious & various types of food
Big thanks to the entertainment team, they're very charming
Thank you to the whole team of the hotel and special thanks to Ammar, The shisha guy who looked after us every night
โรงแรมเป็นเพียงโรงแรม 5-star แต่ฉันรู้สึกผิดหวังกับประสบการณ์ของฉัน ...
จุดลบ :
คําถามเล็ก ๆ น้อย ๆ ของ l'entree: pas de lit baby chambre pas sesuai à la reservation !
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โรงแรมเป็นโรงแรมที่อยู่ใจกลางเมือง
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