Wwander_sayoniAll Staff was accommodating, helpful and friendly. I booked a room with mayon view but according to them the room they received that I booked was just a de luxe room without mayon view. I received a great customer service tho with the polite reception staff. She gave me some options and with a minimal fee I got the room that I wanted. Thank you Miss receptionist sorry I have difficulty with names but I really appreciate your service and to the waiter too who served us pork pinangat at the restaurant. Kudos to you all!
ผผู้เข้าพักWe stayed at Misibis Baygarden Resort from July 11–13 and had a truly relaxing and enjoyable experience. The resort offers a peaceful atmosphere and beautiful surroundings — perfect for unwinding.
There was a minor issue with my request for unscented linens and no air freshener due to allergies, which wasn’t addressed at first, but the staff quickly made up for it by upgrading us to another room, which we appreciated.
One area for improvement would be the internet service, which was quite unreliable during our stay.
Overall, it was still a pleasant experience, and we look forward to coming back
YYetzqieOne of the best customer service I have encountered, they have welcome fruits and pastries. It is located in an area where a lot of commercial establishments are built. This hotel ha as 3-floor gym so for those who are gym enthusiasts, this is a good hotel for you to choose. The hotel needs maintenance though, but every time their guests encounter challenges they immediately address it and change rooms or upgrade it. So accomodating. I would.be happy to book here again.
ผผู้เข้าพักDuring our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.
CCoach GinaMy stay at City Corner Hotel is Good. Some things just needs to be addressed and repaired to complete Customer Satisfaction. No flush at the toilet. Needs repair, Door at the toilet is broken. Lots of mosquito insects even though it has already been sprayed. No complimentary water and even complimentary soap, needa to buy at their convenience store. No cable tv and even local channel is not present. Door key is very hard to open. But the staff are very helpful, just needs to repair things thay needs to be repaired. Thank you
EEstellaLaleoWe had a wonderful stay in the heart of Naga City! I booked a room for myself and my five kids, and they had so much fun at the pool. The food was also really good, which made our stay even more enjoyable.
The location is perfect—just walking distance to E-Mall and Plaza Rizal in Naga City. The staff were accommodating, approachable, and friendly throughout our stay. Our room was very clean and well-organized.
Overall, it was a great experience, and we would definitely stay here again!