Everything ok except for the receptionist/staff. Not friendly, need to call many times to request for iron. Managed to get but iron functioning not good😅1st day check-in, request extra bed/towel but nothing left at all, need to wait for the next day. Santika Padang much better as compared to BktTinggi.
My checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.
Nice hotel located near the beach. The receptionists are very accommodative and friendly. Breakfast choice was good. Room is spacious and nice. Defintely would come back again
We stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.
Keren banget, makanannya enak, kamar nya rapi, pegawai nya top bgt, saya kasih rating 5 untuk pegawainya,
Saya cuma mendoakan semoga parkiran motornya dikasih kanopi biar ga panas lagii.
It is the best hotel nearest to every POI in bukittinggi. The hotel's Saka Cafe level 4 provides great ambience and view overlooking scenic town view and panoramic view of the mountain and valley. The superior family room we were staying in is spacious and comfortable most suitable for 3 people. The breakfast was decent serving traditional delicacy. Toast and cereal for kids are available. The seating is limited but there was no queue problem. The exception is the only lift operational is slow serving 6 levels. However, we got around this by using stairs which are quite steep and hard on my poor knees. So, if you are visiting together with elderly with walking difficulty perhaps it would be best to stay in the rooms nearest to the ramp nearby the reception.
ผผู้เข้าพักMy checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.
ผผู้เข้าพักThe room comes with a bath tub (the shower is within the bath tub). However, there is no curtain blocking the bathtub and the dry area so i found it a bit messy with water all over the floor. Breakfast is basic
ผผู้เข้าพักWe stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.
ผผู้เข้าพักEverything ok except for the receptionist/staff. Not friendly, need to call many times to request for iron. Managed to get but iron functioning not good😅1st day check-in, request extra bed/towel but nothing left at all, need to wait for the next day. Santika Padang much better as compared to BktTinggi.