ผผู้เข้าพักVery well appointed aparthotel with almost everything needed for a comfortable stay. Checking in was easy. They could not accommodate early check in but held bags until my apartment was ready. Very spacious and clean apartment with kitchenette, living space, bedroom, large bathroom and closet. The bed and pillows were very firm, could have been a little more softer. No cutlery provided in the kitchen. The fridge and kitchen were stocked with mostly paid bar items. The walk in shower only has a rain head attachment and not a handheld device which I did not find convenient. Most of the staff were very nice. The rooftop bar and pool area were cosy. Easy to get an uber to and from the Medellin hotspots. Overall, I had a good stay but a few things could be improved for an extra comfortable luxury experience. For the price, it was just okay value considering breakfast was not included.
ผผู้เข้าพักI recently stayed in this hotel and overall had a good experience, but there were a couple of issues worth mentioning.
The hotel itself has a nice atmosphere and the staff were generally friendly and helpful. The location was also convenient, making it easy to get around and explore the city.
However, I did run into some problems during my stay. The hot water was inconsistent, which made showers uncomfortable at times. In addition, housekeeping was not up to standard, as the room was not properly cleaned or tidied during my stay.
Overall, it was an okay experience with some positives, but the issues with hot water and room cleanliness definitely affected the comfort level. With a bit more attention to maintenance and housekeeping, this hotel could be much better.