Very efficient, regular shuttle bus service to all airport terminals, for this alone it is worth staying at the Swiss Belhotel CGK airport.
Nice restaurant, good bar and outdoor cafe seating area. Friendly staff. The hotel room was spacious, the shower had good water pressure, choice of nozzles and temperatures.
BUT: The mattress was very, very soft so in the end I couldn't sleep in the bed, and I ended up sleeping on the floor.
ALSO: 3 days after checking out I received a scam email purporting to be from the hotel, asking for my personal details. Only Trip.com and the hotel knew I was staying there - how did the scammer know I stayed there and how did they get my email address? Management needs to check on their front office staff.
Overall great place for stay.
The concern only for breakfast menu variety, menu variety is too little for a 4 star hotel.
Also for the Google map, need to be fixed, the pin point for primaya hospital not to the hote
ผผู้เข้าพักHotel is old, but okay clean - mostly clean but details no. Especially for the towels, it “looks” dirty. I changed towels two to three times, two new towels every time but somehow at least half of time, the towels have black or yellow sports. I believe the towels are cleaned but very very old towels that they can’t get the marks off…sometimes the bed sheets also has marks.
Tooth brush is so hard…unless you usually use the hard one.At the beginning, the hot water was not hot at all (kinda cold), but hotel fix it after reporting, so service wise was okay.
Breakfast is a bit pricy but good and with diversity. If you regularly eat breakfast and eat decent amount, then it’s good to have breakfast included.
Gym is great! Very complete unlike a lot of hotels. Pools area is good too, having a few locations and sizes (mostly quite big). But sometimes with a lot of leaves floating on top of water.
P.s I even think the pool towels are cleaner than the room ones.
Location-wise, quite good I suppose. Many malls and restaurants around the area and nice supermarket as well. Just hotel has a big parking lot and land, so if you gonna go around by foot, it might take a bit of time depending on how fast you walk(?) 
ผผู้ใช้ไม่ระบุชื่อsaya pesan 3 unit, semua nya beda style dan penataan ruang. secara lokasi oke di PIK 2, tapi untuk parkir mobil tidak ada free parking, ada satu kamar yang water heater nya kurang berfungsi, dan ada 1 unit yang acnya tidak di dalam kamar tidur tapi di ruang tamu, tidak disediakan sabun cuci piring, air minum tidak ada, bedding nya ada beberapa yang kayaknya kurang bersih(?) seperti ada bedbug nya (yang kamar single room) yg double bed aman” aja sih, ac dingin, kulkas berfungsi baik, tdk ada space untuk jemur pakaian ya, akses cari makan juga mudah, overall secara harga oke kok, yang penting hubungi owner saja lewat whatsaap agar memudahkan akomodasi🙏🏻
ผผู้ใช้ไม่ระบุชื่อI stayed here few times because of the price also location wise. But dont expect like the usual hotel. Its just at par for the comfortness. For those who are sensitive with the cleanliness of toilets will definitely want to avoid.
ผผู้เข้าพักThe room was simply gorgeous. To be fair, the entire hotel looks well designed and maintained. The bed is so soft that we overslept everyday 😂😂The couch by the window is a nice touch to watch the views outside. We were blessed with beautiful sunsets while we were there.
Food:
The breakfast buffet includes western and Indonesian cuisine. I actually preferred the fruits prepared at dinner than breakfast. You can choose to eat at the restaurant on the 6th floor or ground floor, both serve the same meals at the same time. The prices are a bit steep but totally worth the taste. There is an ice cream bar on the ground floor😋😋😋
Amenities:
There’s a pool and jacuzzi on the 16th floor. The jacuzzi is large enough for a group of about 6 friends to comfortably sit in there. We had massages while we were there, quite an average experience. What was supposed to be a 90-minute experience was greatly shortened with no explanation. The facial was below average and should be cut out of the treatment if there are no individuals trained to provide the service. The massage rooms look spectacular with a private shower and bath. Perhaps include some aromatic elements to elevate the experience.
ผผู้เข้าพักI had a pleasant stay at the Gading Serpong Hotel. The room was not very spacious, but it was clean and comfortable. There is no bathrobe by default, maybe have to request for it, but it had a scale and a hairdryer. I liked that I could request drinking water anytime. The hotel also had a gym and a spa. The parking was free, but have to bring an emoney card before checking in. The service was friendly and helpful.
cons: waiting for the lift is slow.
RRChung_zelatorBooked the smoking room which was my fault, then asked them to change to non-smoking then charge me separately, but the smoking room was very badly stink .. so I'd rather go to the room w/o bad smell ... breakfast was so so .. but they need to improve their coffee machine as the one they put outside is not generating real coffee ... taste is very bad and very low quality ..
since I changed to non smoking room then I was fine .. Trembesi is busy then u can go here as it's just beside
ผผู้เข้าพักSaya kecewa pada saat diminta uang fee tambahan berkenan hari raya natal dan tahun baru, sedangkan saya sudah bayar lunas jauh jauh hari lewat aplikasi. Kalau mau cari uang sampingan jangan begitu caranya