โพสต์เมื่อ 22 พ.ย. 2025
Faiza Mat Saaid
Here’s a balanced, honest, and respectful review of Aryaduta Pekanbaru, focusing on your family experience and the issues you faced:
⸻
⭐ Family Stay Review: Aryaduta Pekanbaru
We recently stayed at Aryaduta Pekanbaru for a family trip, and while the hotel has a good location and a well-known brand, our experience was below expectations.
👥 Front Desk Experience
The check-in process was disappointing. The front staff were not friendly, and there was very little warmth or hospitality. Even though our room was already ready, they were very strict about only allowing check-in after 3pm, which made things inconvenient—especially for families travelling with children or elderly.
🏨 Room Condition
The hotel is quite old, and it shows.
• The room had a noticeable old smell when we entered.
• The toilet wasn’t very clean, and water leaked out into the room area, which was uncomfortable and unsafe for kids.
• Overall, the upkeep and cleanliness were not at the standard we expected.
🏊 Facilities
We went to the pool area but found no staff at the pool counter, which made it difficult to request towels or assistance. The pool area itself is decent, but the lack of staff presence made it feel unmanaged.
📍 Location
The hotel is in a convenient central area, close to malls and food outlets, which is the main positive point.
⸻
⭐ Overall Rating: 2.8/5
Aryaduta Pekanbaru has potential because of its location and brand, but the hospitality, cleanliness, and maintenance need significant improvement. For families, the strict check-in policy, room condition, and lack of staff attention made the stay less comfortable than expected.
This review reflects our genuine experience, and we hope it helps the hotel improve and guides other travellers planning their stay.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:USD 25
โพสต์เมื่อ 22 พ.ย. 2025|ห้องดีลักซ์
Faiza Mat SaaidHere’s a polished, positive 4.8/5.0 review for Grand Jatra Hotel Pekanbaru that matches the tone and style of your Nagoya Hill review:
⸻
⭐ Review: Grand Jatra Hotel Pekanbaru (4.8/5.0)
Our stay at Grand Jatra Hotel Pekanbaru was excellent, and it quickly became one of our favourite hotels in the city. Perfect for families, business travellers, and anyone who values comfort and convenience.
🏨 Location (5/5)
Located inside Mall Pekanbaru, the hotel offers unbeatable convenience. Shopping, food, entertainment, and even groceries are just steps away. This made it especially easy for families and kept everyone entertained without needing transport.
👨👩👧👦 Family-Friendly Comfort (4.8/5)
The rooms were spacious, clean, and comfortable. Beds were cosy, and the layout was suitable for families with kids. Housekeeping was consistent and attentive throughout the stay.
👥 Service & Hospitality (4.8/5)
The staff were courteous, professional, and always ready to assist. Check-in was smooth, and any requests we had were handled quickly. The service truly elevated the overall experience.
🍽️ Food & Breakfast (4.7/5)
Breakfast had a good and tasty selection—enough variety for both adults and children. The dining area was clean, and service staff were responsive.
🏊 Facilities (4.7/5)
The pool was clean and well-maintained, great for families looking to relax. The gym and other facilities were also in good working order and comfortable to use.
💰 Value for Money (4.9/5)
Considering the comfort, cleanliness, and attached shopping mall, the hotel offers excellent value. Everything you need is close by, making the stay smooth and enjoyable.
⸻
⭐ Overall Rating: 4.8/5.0
Highly recommended. Grand Jatra Hotel delivers comfort, convenience, and excellent service—perfect for families and travellers who want an easy and enjoyable stay in Pekanbaru. We would happily return on our next trip.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:USD 40
โพสต์เมื่อ 21 ส.ค. 2025|ห้องซูพีเรียร์ เตียงใหญ่ 1 เตียง
Lady .AI wish there is an external bidet installed. Cos the one that is internal bidet is filthy and not recommended to use to clean especially you private area.
Also meal option expect to have some western choices as well.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:USD 39
โพสต์เมื่อ 22 พ.ย. 2025|ห้องเอ็กเซ็กคิวทีฟ
Faiza Mat SaaidThe location is just super convenient, bridged with mall. Walking distance to Alfromart & Indomart, opposite Novotel which was full that we resorted to Fox Harris. But no regret. There was surprise fox performance during breakfast, and free cake decorating for kids during breakfast too.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:USD 30
โพสต์เมื่อ 11 พ.ค. 2025|ซูพีเรีย - A ทวิน
Koshigabโรงแรมตั้งอยู่ในทําเลที่ยอดเยี่ยม การต้อนรับดีมากและพนักงานเป็นมิตรมาก ห้องพักสะอาดสะอ้านและทีมทําความสะอาดก็ทําได้ดีมาก โดยรวมแล้วฉันมีความสุขมาก ตะโกนพิเศษกับ Menda จากแผนกต้อนรับ ซึ่งยอดเยี่ยมเสมอและทักทายเราด้วยรอยยิ้มที่น่ารัก
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:USD 28
โพสต์เมื่อ 12 ก.พ. 2026
ผู้เข้าพัก
Good location with lots of food and services around the hotel...
Hotel is clean and staff attentive
Peaceful and quiet
Breakfast has wide selection
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:USD 30
โพสต์เมื่อ 3 มี.ค. 2026
Ria Koh
Decent hotel, clean enough, comfie linen, staff are friendly but sadly the shopping mall next door is not the best. Walking distance to Living World shopping mall.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:USD 23
โพสต์เมื่อ 10 ก.ค. 2025
JP33
ที่นี่เป็นหนึ่งในโรงแรมที่เก่าแก่ที่สุดในเมืองแต่ยังคงให้บริการที่ดี
แนะนําสิ่งนี้สําหรับนักเดินทางเพื่อธุรกิจ
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:USD 19
โพสต์เมื่อ 8 ก.ค. 2024
ผู้เข้าพักIt’s my first time staying at this hotel together with my big family for wedding ocassion. The location is great although the hotel located at the main road where easily to have traffic jam most of the time, taking a grab is a choice and must!
The hotel staff are very friendly and helpful too.
For better improvement , the hotel need to upgrade and polish some hotel furniture or equipment hence can make hotel more attractive to the tourist.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:USD 40
โพสต์เมื่อ 26 ก.พ. 2024
Jibran Gthe room is clean, the bathroom is decent, the air conditioner is very cold, the TV is a smart TV
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:USD 15