I recently stayed at Dali plaza and had a mixed experience. I booked a room with a city view online, but upon arrival, I was given a room without the promised view. It was disappointing to not get what I expected, especially on the first night. Fortunately, the hotel corrected the issue for the second night, and I finally got the room with the city view I had booked. While I appreciate the resolution, it would have been better if I had received the correct room from the start.
Limpio y tranquilo, venimos de varios estados a los XV años de la empresa IMMUNOTEC! Y estuvo muy reparador el descanso! La próxima vez reservaré lo cuartos individuales o para parejas! Porque los ronquidos no son inconvenientes del hotel!
ผผู้เข้าพักThe room was beautiful and clean, bed is comfy. I loved the view and the panorama windows. :) Coffee machine in the room and delicious complimentary coffee made my morning start in a good mood. It's on a busy street so cars are passing during the day with a bit of sound, but it didnt bother me much. Staff was very helpful and responsive. 10/10
ผผู้เข้าพักEverything was great, except the food and drink in the hotel restaurant.
The Free margarita was the absolute worst tasting. Coukdvt drink it after struggling with it.
Has the Arracherra Tacos and Chicken & Tortilla Soup. Again absolutes horrible! And I’m that guy who eats everything and rarely complains about the food.
Service was good.
ผผู้เข้าพักI don't usually post negative comments, but if this will help another traveler make an informed choice, I thought I'd let you know a couple of things. First, I booked a junior suite with an ocean view. The rooms are very nice and spacious. However, our ocean view was actually of telephone poles and wires and the thatched roof of the club across the alley. I admit, the ocean was in view, beyond these obstacles. Our original room was on the 4th floor and the first night our roof sprung a fast leak due to the downpour outside. It was mostly cleaned up and we were told to let the front desk know in the morning that we needed to move rooms.
I would have thought that due to the inconvenience of having to re-pack everything, that they would have given us an upgraded room. Instead, they gave us a junior ocean view suite on the 3rd floor with a closer view of the wires and rooftop. This room also had only one patio chair so even if we wanted to sit out on the patio, we wouldn't have been able to together. The resort itself has nice amenities.
ผผู้เข้าพักLoft Hotel Malecón is an outstanding boutique-style hotel located in the heart of downtown Puerto Vallarta, just one short block from the ocean and the iconic Malecón boardwalk. The location is ideal for travelers who want to be within walking distance of the beach, restaurants, nightlife, shopping, and cultural attractions. Despite being centrally located, the hotel maintains a peaceful and relaxing atmosphere. Guests enjoy excellent value for the price, with spacious, modern rooms that feel more like private lofts than standard hotel accommodations.
The hotel features a beautiful outdoor pool, optional breakfast service, and exceptionally warm, professional staff who truly make guests feel welcomed and cared for. The rooms are known for being large, clean, and extremely comfortable, offering far more space than typical hotels in this price range. Whether you are visiting for business, a romantic getaway, or a vacation with friends, Loft Hotel Malecón delivers comfort, convenience, and top-tier service at an affordable rate.
ผผู้เข้าพักOur room was 2 feet from the elevator in the main lobby! We can hear every single person talking and walking by our door as well as kids screaming because the ice cream shop was 15 feet away. The amount of pressure they are putting on every single guest to go and attend the timeshare promotion is unbelievable. If you attend, usually they give you some decent gifts. We get a $200 voucher to spend on the food and drinks. Most of the time they didn't want to take vouchers, or you had to spend the whole $50 at once because the rule was not money back. So if we spend $30 or $40 we have to give them $50. The food was everything but good. The promotional taco dinner was disgusting, with dry fish, beef with no flavor, and dry and overcooked chicken. And they didn't accept vouchers. I went back home with an unused $50 voucher in my pocket because I couldn't use it.
Ramon and Martin from the front desk were the nicest, warmest, and friendliest people I ever met.
All the servers and workers are very hard-working people.
GGabrielaMedranoI didn't take photos but I will give my review from my point of view as an experienced traveler. I think this hotel is very good. They clean your room every day, give you water every day, give you inroom coffee package every day (each one is for 4 cups and they have a coffee maker) they have a sofa, AC, security box, restaurant (you eat at the restaurant or order by phone) the toilet is big enough. Internet is okay. They have a big closet, a desk and a bar (like a long table) next to your bed so you can put whatever you want. They give you soap, shampoo and conditioner, towels, hot water. The hotel is clean, not noisy and the staff is friendly. It is already good but if you asked me what would you do to make it more than perfect, it would be to have a small fridge. Also next to the bed I didn't see a lot of plugs. But I was more than happy to stay there and I will stay again here. Thanks for your good service!