Good things first
1. spacious rooms
2. Good breakfast buffet
3. swimming pool
Need to improve things
1. the floor mats smells need to be cleaned.
2. the customer checkout services needs to be improved..I requested for a extension but just allow 30 minutes..need to provide better customer service.
3. customer baggage handling issues..too many people so the baggage counter denied to keep the baggage after checkout.
The staff went out of the way to help us on numerous occasions. The female breakfast chef, Babita, even made us some gluten free bread to take as snacks during our Agra visits. We also enjoyed the gym and pool and the neighboring cafes (all within a 10 minute-walk)!
Amazing place to stay n loving staff mainly Pem, Ravi ,Prachi n Jyothi
Thanq for your hospitality n making us so comfortable
Very near n clean n near to all the amenities near by
Food n breakfast also awesome
Used their hotel cab service also good n price also reasonable n it’s worth n feel safe if ur tourist n also no need to have a guide also
Can request the room environment of our choice quiet , near lift or away etc
Over all very good if i have any membership or any rewards u can check staff have lots of patience to hear us n provide the details
Thanq again
A centrally located, clean, and comfortable hotel with friendly staff and good dining, valued for its convenience and service quality.
I stayed from 17th November to 18th November 2025 for one night, and this hotel has always been my first preference when staying in Gorakhpur. The food is excellent, the staff is courteous and helpful, and the rooms are clean and comfortable.
Чистый, белье постельное тоже было чистое, что для Индии не всегда бывает в этой категории отелей. Без окон. Что-то внизу в ремонте. Простой. Хороший персонал. Расположение для меня было наиболее подходящим.
PPoohpunMixed Experience – Impressive Views but Some Drawbacks
I recently stayed at this hotel and had a mixed experience overall.
Highlights
Spectacular City View: The view from the top floors is truly impressive and offers a beautiful perspective of the city.
Good Food Quality: The food served at the hotel is quite good, with a range of options to choose from.
Areas for Improvement
Expensive Dining: While the food is tasty, it is noticeably expensive, which may not suit all budgets.
Remote Location: The hotel is situated outside the main city area, making it less convenient for those who want easy access to city amenities.
Lack of Nearby Supermarkets: There are no supermarkets or convenience stores in the immediate vicinity, so plan ahead if you need essentials.
Overbearing Staff: After check-in, staff members unnecessarily follow guests all the way to their rooms, which can feel intrusive.
Excessive Security Checks: Security procedures are repeated multiple times, which can be inconvenient and make the stay less relaxing.
This hotel may appeal to travelers seeking great views and good food, but be prepared for higher prices, a less central location, and some unnecessary procedures.
ผผู้เข้าพักAmazing hotel!
It deserves the 5-stars quality. The hotel staff especially has a sense of hospitality.
Actively, they were asking customer needs like asking for additional foods at a breakfast venue, giving us cake assorts with a handwriting letter for me, and setting enough drinkable water with eco friendly recycled glass bottle.
Passively, whenever we asked by phone, they replied and actioned as soon as possible like giving us additional towels, lending us a wine opener, and letting us know info related to sightseeing around the hotel.
When I come to Agra and my friends have a trip to it, I strongly come to and recommend it.