Value for money: 100%
But the hotel is looking and feeling tired… it is in much need of total redecoration.
BUT my word it must have once been beautiful.
Maybe don’t google about the third floor being ******* while staying on the third floor!! (We had no incidents but I messed my sleep up with worry!!)
The location
The view for LFC parade
Great view and great atmosphere
The hotel reception
All is good
I have just one point , the security in front of the door for hotel activities should respect the hotel guests , I don’t wear ring for the activity but i am in hotel . He should ask me nicely without pushing me because i didn’t wear ring .
Had a wonderful stay Pullman again! The breakfast was great and the rooms were clean. The location is great to explore most of the attractions by the dock.
The hotel location is very convenient. The facility is ok and the hygiene is good. But cannot feel any warm welcome from the service staff. Just finish the check in and check out process without any smile.
WWildTikka3Value for money: 100%
But the hotel is looking and feeling tired… it is in much need of total redecoration.
BUT my word it must have once been beautiful.
Maybe don’t google about the third floor being ******* while staying on the third floor!! (We had no incidents but I messed my sleep up with worry!!)
ผผู้เข้าพักWhen we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC.
I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did.
Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there.
I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this
ผผู้เข้าพักWow what a find! Really cool hotel. Bedrooms were huge and well appointed. Bar and restaurant were really good, great service from Staff and really lovely breakfast available. Hotel was a rum warehouse previously and the concierge (Michael/martin .. sorry I can’t remember his name) went out of his way to tell us about the hotel and its famous staircase and about the history of the area. I’d wholeheartedly recommend. Finishing touch was very reasonably priced on site parking.
GGiani DeClean hotel and accessible to centre. If you’re going to book for Rooftop make sure it’s suite room as the double room wasn’t that nice view in the balcony. Friendly staff in the breakfast area and to the receptionist who assist us 10th July 2024 (Wednesday) at 15:00 he’s approachable and accommodating I forgot his name he has tattoo. But a bit disappointed. Only continental breakfast you can have it if you’re in a hurry. But for hot breakfast you need to order in the menu and that’s the time they prepare it and serve for you I suggest it’s better everything is ready and hotel guest will just get it by themselves. Second one the receptionist who’s on shift at 11th July 2024 at 12:30 in the afternoon wasn’t that nice. it’s 2 ladies receptionist I pass the key on her and she just said thank you. The other lady just look at us without saying Hello. Front-desk receptionist should be accommodating. not even bother to ask us how’s our stay which should be standard to all Hotel service staff. Receptionist are the front one who promote your Business it’s just my opinion Halyard so I think it’s better to inform them.
MMaThe hotel location is very convenient. The facility is ok and the hygiene is good. But cannot feel any warm welcome from the service staff. Just finish the check in and check out process without any smile.
CClaireLovely place to visit, central to everything. We requested a room overlooking the lake which we got, and the room was very quiet. No noise for above thankfully. Only downside was the window wouldn’t open and the pillow were too soft (I sound like Goldilocks!). Brekki was lovely, lots of choice. Would defo come again (that was our 2nd visit).