LLJanThis is the best hotel we have stayed in for the price
I’m so glad we chose this one as it was a very comfortable room huge twin beds, very comfortable mattresses, pillows and bedding. One comfy arm chair plus desk chair, suitcase stands, glasses, mugs, kettle etc mini fridge , bottled water provided, excellent shower with quality fittings. Very quiet room and excellent location for the city centre and the river and metro & tram stops. Highly recommend
MMuedraVery good interior design, the room is very comfortable. There was no hairdryer in my room but you can get one from the reception.
Coffee (around 3 euro) is good but gin n tonic is 9 euro (very expensive).
BbaraoGuild**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
Tticoeur090On m'a demandé une bonne dizaine de fois si j'étais cliente de l'hôtel car c'était pendant le festival du film. J'avais l'impression de les déranger car j'étais là en simple cliente et non comme invitée du festival. Ou ma tête ne devait pas leur revenir... Quand on paie un hôtel 2 fois plus cher qu'en temps normal à cause de ce festival et qu'on a l'impression d'être un intrus constamment epié... on se dit que l'hôtel n'avait qu'à fermer ses portes aux ”simples” clients pour l'occasion.
ผผู้เข้าพักThere were 2 things which were not in line with my expectations:
The window in the room was blocked since the handle was removed, so we could not open the window for fresh air or emergency
The airconditioning was very poor. Even when leaving it on, it took hours before the temperature came down from 26 degrees to 23 degrees. This is too high for sleeping.
Regards Maurice Lansu room 217.
ผผู้เข้าพักÉquipe accueillante avec une attention particulière pour notre venue avec notre petit garçon de 2 ans. Petit déjeuner très complet, avec un personnel sympathique.
Petit bémol pour nous, il faisait un peu chaud dans la chambre, nous n'avons pas su régler l'éventuelle ventilation.
Nous recommandons tout de même cet hôtel.