Very impressive with the front desk services.
Front desk 王盈 is friendly n quick to done our check in. 服务管家小鱼 self introduced herself and providing great services to our 3 nights stay, make sure that we are comfortable during our stays. She is gentle and professional in her task and attentive services.
We are attending the Singer Zhou Shen's concert at Hefei, the hotel is so considerate and gives the fans, hand warmer/heat pack, as the weather is getting colder.
The daily breakfast also very good, aplenty of dishes to choose from locals and western cruisines.
Check out time also has been extended till 4pm by thoughtfulness of 小魚, but we need to catch our train at 1pm....Thank you 小魚.
A goodbye gift for us as we leaving.
We are having a great time staying in the hotel.
The view from our room is fantastic, lake view and part city view. This hotel will be our first choice if we visit Hefei in the future.
My experience is good for the hotel facilities.Breakfast is good and plenty of variety.
One of the reasons I choose this hotel is that they have bus which bring us to the airport.When one asks about the airport bus location,the receptionist never give us clear reply.They only say in the front door ,but in fact the stop is at the entrance of the hotel not the main door.the bus will not come in the hotel and only stop outside.The hotel can always do better to help the visitors.
CchenwlPerfect stay at J.Mountain for family trip. Available in Trip.com. Our stay period in summer season (consider off peak?).
Prior to stay, the staff are very prompt in helpful Q and A. Services are exceedingly good, excellent and accomodating. All staff are friendly, approachable, and careful to details. Sharing local culture and history, and place of interest. Outstanding concierge service.
Our stay include Tea appreciation, sumptuous dinner (2 choices), and hearty breakfast (2 choices). We were given complimentary drinks at bar, and alternative dishes to met dietary requirement. Very useful that hotel provide Hotel-Train station transfer. service, and other short distance ride to Huangshan hiking entrance (saved a lot of time).
Staff helped us booked our Cableway tickets which saved us time to queue for tickets and avoid buying wrong tickets.
Very spacious open concept, clean and modern room and furnishings like king size bed, large Sofa, round Table TV. Balcony with lush tranquillity view of nature full of mountainous greenery and waterfall. Sound of nature (cicada) and fortunately room comes with good sound proofing sliding door.
Bath tub, shower area, and WC with build in sensor and biget spray. Standard Amenities are provided. Electric source is China 2-pin 3-pin plug standard and USB.
Hotel is located within the Huangshan park (?). Saving us time in getting clearance at Park security office as the Driver brought us through the security checks with ease. We felt like VIP.
Hotel is a short drive away to nearest cableway (called ‘hot spring’ cableway etc.). Do bring rain coat as weather up in the mountain is unpredictable. It rained when we reached up at ‘Yuping’ cableway. Hotel staff offered us rain coat.
We have a skilful driver to transport us safely form our Hotel-Train station transfer.
MMaddiesaurusWhere do I begin? Me and my family is completely blown away by this gem of a hotell. The service, the food, the rooms, the views....everything is top notch! We stayed in a family suite, 3 adults, with our own little infinity pool at the balcony, with views of the stunning valley and river. The beds are comfortable, and the room had the latest technology that made everything even more comfortable! The butler service they provided via wechat was excellent. The hotsprings was also excellent. As I said, I'm blown away.
All the good words I know in English, I want to write here. The road to the hotell was beautiful, with stunning views of Huangshan. I would even boldly say, that it's foolish NOT to visit this hotel.
They have so much to offer! I could kick myself for not staying longer! It couldn't have been a more perfect spot to bring my family to for the first time to see gems of China.
A big thank you to the wonderfull staff, and the owner of the hotell. Thank you!
KKooi ChewVery impressive with the front desk services.
Front desk 王盈 is friendly n quick to done our check in. 服务管家小鱼 self introduced herself and providing great services to our 3 nights stay, make sure that we are comfortable during our stays. She is gentle and professional in her task and attentive services.
We are attending the Singer Zhou Shen's concert at Hefei, the hotel is so considerate and gives the fans, hand warmer/heat pack, as the weather is getting colder.
The daily breakfast also very good, aplenty of dishes to choose from locals and western cruisines.
Check out time also has been extended till 4pm by thoughtfulness of 小魚, but we need to catch our train at 1pm....Thank you 小魚.
A goodbye gift for us as we leaving.
We are having a great time staying in the hotel.
The view from our room is fantastic, lake view and part city view. This hotel will be our first choice if we visit Hefei in the future.