Estadia foi uma muito agradável surpresa, o hotel encontra-se numa localização fabulosa, sobre a praia de Porto Novo, por outro lado com vista sobre uma serra e vale verdejantes. O hotel, apesar do peso da idade, encontra-se bem cuidado (principalmente no seu interior, que é o mais importante), o serviço é de boa qualidade, com bons profissionais!
Fabulous hotel in excellent city centre location. Rooms very comfortable and spacious. Shower excellent and lovely rituals showers gels. Very friendly and helpful staff, would definitely recommend .
The room was standard and met the basic expectations—clean and comfortable enough for a short stay. The location isn’t the best, but it’s still manageable depending on your plans. Overall, considering the price, it offers good value. Perfect if you’re looking for something affordable and straightforward without high-end expectations.
VIP Executive Entrecampos hotel is a good choice when traveling to Lisbon. The room was good and clean. Ther breakfast was very good. There is a good variety of choices. There a few suggestions to improve the quality of the stay for possible guests. 1. The rooms need to have an upgrade. There are few details that could annoy or be hazardous. The rugs in the rooms by the bed block the fridge doors and make difficult to open them. 2. The same rugs could cause tripping particularly when traveling with older people. In my case I was traveling with my mother and she tripped once but I was near her. 3. The hotel needs maintenance and a serious remodeling. One of my high points was the pool, steam room and sauna. They were fantastic. I also loved the piano in the lobby. Overall, this place is a good choice when visiting Lisbon. Thank you for the great service
ผผู้เข้าพักWe had a pleasant stay at Masa Hotel spa combo grande collection .The breakfast was really nice and great way to start your day, and the amenities were excellent — guests can use the spa, gym, sauna, and bath facilities, which made the stay more enjoyable. Although the location is a bit far from some of the main attractions, it is still reasonably convenient since they can be easily reached by metro.
Cleaning was generally okay, but the shower drain in our room was not working very well, which was a bit inconvenient.
HHarsh.RStayed here for a short trip and loved it. Breakfast was delicious with both local and international items. The room was cozy, and the bathroom was very clean. Excellent hospitality from the entire team.
ผผู้เข้าพักRoom was moldy, hotel stinks really bad, breakfast very poor choices, the only good thing about this hotel is the view. I would NOT recommend this hotel to anybody.
DDill ChenThe hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance.
Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock.
Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant.
Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared.
Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened.
Restaurant service was terrible given the above. No apologies made for the situations mentioned.
CCarlitaAlors en réservant je n’avais pas fait attention que c’était un hôtel pour « couple ». Imaginez la surprise de ma mère en arrivant vu que nous étions mère - fille.
Chambre standard relativement grande, avec un coin « kitchenette » : frigo / évier / micro-ondes / assiettes / couverts / verres.
Selon nous il manquait : des ustensiles de cuisine car plaques de cuisson mais aucune vaisselle pour les utiliser.
Également des accroches au mur ainsi que dans la salle de bains pour les serviettes / vêtements / sacs.
Manque également de rangement ou support dans la salle de bains.
Pas de restauration, seulement un bar à cocktails.
Pour les PDJ, ne vous attendez pas à un « buffet », ce sont des paniers pique-nique chaque matin, relativement bien garnis mais similaires d’un jour à l’autre.
Seule déception : je suis allergique au jus d’orange j’ai demandé 3X si c’était possible de remplacer par du jus de pomme, on m’indique que oui. Au bout de 6 jours j’attends encore mon jus … je me suis fait une raison.
Le quartier n’est pas très propre …
Mais l’hôtel est très bien placé à côté du métro / bus / tram.
JJacoboboThank you for the wonderful stay. The breakfast was delicious and the location is very convenient for traveling to famous sights. The front desk team and breakfast staff were friendly every moment, always smiling and welcoming. I really appreciated how they helped make arrangements for my special travel plans. Would definitely stay again.