We arrived before 9am and could check into our room straightaway. Very grateful to be able to do so and focus on getting to Iguazu Falls. We had no idea how to get there and the receptionist swiftly settled for us by helping us book return transport. The room was spacious and had good views. Nothing luxurious but serves it's purpose well. See pic. The breakfast was nothing fancy but decent. There are 2 swimming pools. One at ground level, one at 9th floor. You can fill up your bottles at the gym, basically all I needed.
I enjoyed my stay for 2 days. The hotel is suitable for international guests with English speaking staff, responsive transport arrangements and a good restaurant. Breakfast was great and I enjoyed the Nespresso coffee machine and wide variety of fruits. The papaya, honey melon and water melon were so delicious !
We had lunch here, the food was well prepared and generous. A bit pricey but thats hotel-ish.
Bed was firm and goo, pillow a bit high but otherwise very comfy
Whats not so great - the shower water goes from cold to hot to luke warm to cold and then warm - its erratic
and leans toward cold/luke warm
People who complain about the distance from town must understand this place is for people who dont want noise and the activity. Its peaceful and for people who seek to relax away from the crowds. No shopping, its isolated but near to airport and Iguazu Falls. Thats what I am here for and so Mercure works for me.
El hotel está muy venido a menos con respecto al mantenimiento. El spa atiende solo 5 horas al día y es difícil conseguir turnos para la cantidad de huéspedes del hotel, y si reservamos a las 15, podemos ingresar a las 16 porque tardan 1 hora en llenar el hidromasaje y el personal no llega hasta las 15. El restaurante no abre de noche, por lo que hay que ir a cenar al hotel de al lado, a unos 150 metros de noche y sobre la ruta.
Lo mejor del hotel, el servicio del restaurante y la atención de altura y rocio.
Die Lage ist ein wenig weg von Schuss, aber die meistens Restaurants sind 15min zu Fuß erreichbar. Ausblick von Zimmer war sehr gut!
Außerhalb der Hauptsaison gab es leider keine Polster für die Liegen am Pool oder Handtücher.
Das Personal war freundlich, aber nur wenige konnten Englisch sprechen.
Alles in allem aber ein gutes Preis/Leistungsverhältnis.