โรงแรม 4 ดาว ในแคว้นอ็อกซีตานี ฝรั่งเศส

ห้องพักมีขนาดดี สะอาด มีสิ่งอำนวยความสะดวกในอพาร์ตเมนต์ครบครัน ใกล้สถานีรถไฟ ห่างจากสนามบินตูลูสโดยแท็กซี่ 9 นาที ตั้งอยู่ในทำเลที่สะดวกต่อการเดินทางสู่ใจกลางเมืองตูลูส มีร้านอาหารให้เลือกหลากหลาย คุณจะเลือกพักที่นี่ได้อย่างไม่มีผิดหวัง แน่นอนว่าโรงแรมไม่ได้มีสิ่งอำนวยความสะดวกพื้นฐาน เช่น กาแฟ/ชา แม่บ้านทำความสะอาด และคุณต้องทิ้งขยะเมื่อเช็คเอาต์ แต่เราก็สนุกกับการเข้าพัก :) สิ่งที่เกินมา: มีเสียงบี๊บดังมาจากท่อไอเสียหรือถังดับเพลิงในห้องน้ำ

Hotel have great location and just walk distance to Lourdes Sanctuary. Receptions staff friendly and quick response with our request. We have experience the aircon does not work in the afternoon and water heater does not work in the early morning. Hope they could better in the future.

Parfait et patient soif avec mon vol donc j’ai pu rester plus longtemps dans la chambre

The room was nice and clean. My main issue with the hotel is the misleading advertisement about offering a shuttle bus to and from the airport. It turns out that they don't provide a shuttle bus to and from the airport after 11:00 PM, and they don't offer such service on the weekends, starting on Friday. These are essential details that the hotel should have shared online to give customers clarity of choice. I arrived around 11:30 PM at the airport and called the hotel. They said that they had stopped the shuttle bus service at 11:00 PM. When I arrived at the hotel and asked about the shuttle bus for the next day, Saturday, since I had a morning flight, they told me that they don't offer such service on the weekend. I chose this hotel because of the shuttle bus service they claimed to offer. This service is not acceptable for travellers due to a lack of clear communication regarding the shuttle service's schedule, which is critical information for travel customers.

J’ai été très déçue parce qu’il y avait des cafards dans la chambre le matin de mon départ. Je l’ai signalé à la réception au moment du départ et je croyais qu’il y allait avoir un geste de leur part rien que nous offrir le petit déjeuner pour ma fille et moi mais ils nous l’ont quand même facturé alors que je trouve grave quand même que dans un hôtel de ce standing qu’il y ait des cafards c’est dommage. Je retiens juste que nous avons dormi avec des cafards alors que même chez moi je n’en ai pas et je paie pas’pour dormir !!

We did not receive advice that the the hotel cannot be accessed by car, so Satnav is not helpful. It was almost 9pm when we left the airport 11minutes away by car, but we did not arrive until 90 minutes, within the traffic-free old city. Phone calls to the hotel (separate phones, several occasions) connected us to a Tesla Charging number(we had a VW hire car|) or an Agent Immobilier. By asking local people on the street and in a restaurant, we eventually arrived at a secure hotel carpark with electronic code access, a young man appeared as he was locking up for the night. He told us we were lucky to find him there. We parked and were transported by him via a circuitous and improbable route through the fortifications. Why were we not given directions to this car park and why was this system not explained to us? Diabolical!

This is a very nice cheap hotel. Calling it a resort is definitely a stretch of the imagination. Very small pool, steam room, and Sauna. Everything was clean and orderly. Limited hours in pool and steam/ sauna. It probably saves significantly on power draw, so I understand, but not guest friendly. Front desk is only open from 15:00 to 18:00. Not guest friendly. Some of the pics are actually from the resort next door. Some false advertising. Beware. The €15 room service breakfast is probably the greatest value room service I have ever seen. Well worth it. Surprising even. 10€ self laundry is too much, and after 2plus hours in the dryer I just took my wet clothes to room and hung them to dry. Additionally, you self clean much of the room or pay 100€. No wifi in rooms. It's 2024. Time to upgrade. I would absolutely go back.

Excelente ubicación y el personal es super amable. Las habitaciones son muy cómodas la cama genial y eso se aprecia mucho!! El desayuno está muy bien es completo!!

El hotel estuvo bien, la calidad de atención más o menos, algunas personas no fueron muy amables y por último debo decir que la habitación tenía la peor ubicación, literal era la última del último nivel con vista a un estacionamiento de buses.

This is an exceptionally good hotel. Very central and strategic location - walking distance to the main train station Gare Montabiau, nearby to a metro station, right next to the bus station, there’s a convenience store Carrefour Express around the corner and it’s a walking distance to most restaurants and tourist attractions (10 to 15 minutes walk). The highlight of my 5 nights stay was the staffs, most spoke impeccable English and have a great service attitude. Will be great if toothbrush and toothpaste were provided, but they do provide unlimited water where you can refill at the water machine in the lobby. Highly recommended for anyone visiting Toulouse.