โรงแรม 4 ดาว ในแคว้นอ็อกซีตานี ฝรั่งเศส

Brilliant stay at Le Grand Balcon - only reason I knocked it down to 4* (and in reality it was more 4.8) was the state of the carpet in the room. Looked like it has been piecemealed together, had what looked like blood near the bed, and needed another hoover. Other than that, facilities were excellent, staff were super friendly and it’s in SUCH a good location. Carpet wouldn’t stop me staying there again, that’s for sure!

房間設施滿意，恰好高温天氣到，室內空調給力，前台很熱情，早餐很不錯 旁邊靠近日本花園，可以散步，周邊購物，吃飯或者到老城區的景點，購物中心也方便，可步行抵達，短期出差值得推薦

The room was nice and clean. My main issue with the hotel is the misleading advertisement about offering a shuttle bus to and from the airport. It turns out that they don't provide a shuttle bus to and from the airport after 11:00 PM, and they don't offer such service on the weekends, starting on Friday. These are essential details that the hotel should have shared online to give customers clarity of choice. I arrived around 11:30 PM at the airport and called the hotel. They said that they had stopped the shuttle bus service at 11:00 PM. When I arrived at the hotel and asked about the shuttle bus for the next day, Saturday, since I had a morning flight, they told me that they don't offer such service on the weekend. I chose this hotel because of the shuttle bus service they claimed to offer. This service is not acceptable for travellers due to a lack of clear communication regarding the shuttle service's schedule, which is critical information for travel customers.

ทําเลที่สมบูรณ์แบบในการสํารวจเมือง ระเบียงบนชั้นดาดฟ้าขนาดใหญ่ / บาร์ค็อกเทลที่น่ารัก พนักงานที่เป็นมิตรสุด ๆ เตียงนอนสบาย เครื่องปรับอากาศไม่ค่อยดี!

Everything with the hotel is excellent. Check in staff and house keeping are nice. One thing needs consideration is to resume provisions of bath mat in the shower room. Its a safety measurements. The bath tub is slippery when the shower is on. Amenities like toothpaste, tooth brush, slippers could be saved but safety measurements could not be sacrifice.

L'accueil a été un peu bizarre car je suis membre gold dans cete chaine, mais n'ai pas réservé via leur site... aussi le personnel m'a dit que je n'avais pas droit à mes privilèges habituels. Au delà de ça, tout s'est bien passé et l'hotel est de bon standing. Petit déjeuner excellent et avec des produits régionaux de qualité. Chambre un peu petite pour 3 personnes, mais au calme, enn pleine ville !

I stayed here for a total of 3 nights and 4 days. The staff were very friendly, the location was the best, the facilities were good, and the price was not expensive. In particular, it is a 10-minute walk from the train station, there is a bus stop right in front of the hotel, and Narbonne's representative cathedral and historic site are close. The cooking facilities, toilets and laundry facilities are well established. In particular, I want to give a lot of praise in that there is no place that is broken. Considering that this residence is a three-star residence, it is almost perfect.

Les places au bord de la piscine sont toujours indisponibles !! La salle de remise en forme est trop petite et mal équipée.

We had an excellent stay at Grand hotel. It is literally the very centre of the city which meant we could walk everywhere. In the square outside, there were sometimes events going on which we enjoyed watching from our room. We got a suite which had a beautiful bathroom. It was very clean and tidy.