I caught the RV train from Helsinki, which was relaxing and a brilliant way to see the countryside. Arriving into Rovaniemi at 21:20, it was a short cab drive to the hotel,and with 24/7 reception checking was a breeze.
Twin room 410 was well appointed, clean, and beds were comfortable; the room safe was easy to set and use. I appreciated the door chain for extra security and peaceful night sleep.
Santas Hotel central location was excellent ,with the padestrian mall, shops, restaurants, and bars literally around the corner.
Taxis could be found out front, and the santa/airport bus was only a short walk up the street. Though do pay attention to santa express pickup and drop-off times as they do not run that regularly.
The buffet breakfast had something for everyone to enjoy! Front desk staff were very friendly and helpful, and the Christmas decorations throughout the hotel made my inner child smile.😊
There are many attractions, so be sure to give yourself enough time to experience everything.
I will definitely choose to stay again next time I travel to Rovaniemi.
Sha, Sydney, Australia. 🇦🇺
Had a short stay here because we had an early morning flight. Room was cosy and clean. Hotel location was great. Did not go for breakfast as we had to leave early to the airport. Staff was friendly and helpful. Great place!
The hotel is on the top of ski slope, in winter time driving there could be challenging for first timer, but over all is good, maybe the room needed more improvement, but the lobby and parking is very nice
Ми мали чудовий відпочинок на 3 ночі в цьому готелі. Бронювали будинок з каміном та сауною, щоб насолодитися тишею. Будиночки не новозбудовані але комфортні та затишні, є все необхідне для декількох днів проживання. Сніданки смачні, свіжі. Персонал привітний, доброзичливий. Якщо б була нагода відвідати Лапландію, не задумуючись забронювала б цей готель. Чудовий готель!
Hotelli oli hyvällä paikalla ja pysäköintialue takapihalla oli tilava. Huonekohtaista jäähdytystä ei ollut, mutta huone ei onneksi ollut turhan lämmin. Henkilökunta oli oikein ystävällinen. Aamiainen keskivertotasoa. Pieni miinus tv-kanavatarjonnasta, huoneessa ei näkynyt kuin kanavat 1, 2, 3, 4, Ava ja Sub.
Zdecydowanym plusem hotelu jest aneks kuchenny w pokoju. Ogólnie hotel ma już najlepsze czasy za sobą, wymaga liftingu. Położony jest tuż przy dworcu kolejowym, do centrum jakieś 10 min na pieszo. Obok są markety dzięki czemu można zrobić zakupy. Spod dworca odjeżdża autobus do Santa Clause. W pokoju niestety było zimno i nie mogłem ustawić temperatury. Najsłabsze są śniadania, rzadko w hotelach skandynawskich są tak słabe śniadania. W nocy nie działa recepcja ale można spokojnie wejść do hotelu na kody. Bardziej budżetowa wersja niż hotel 4*
ผผู้เข้าพักThe room is very nice and they have tour operated by hotel is also nice but we are unlucky to see the aurora, just see weather before you join the tour. Breakfast and dinner is included and good but not many choices. Just the hot water for taking shower need to wait 30mins after one shower, a bit inconvenient but staff is very friendly to told us before
EEmconcBad management during check in.
I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM.
So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it?
Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card.
So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!
AAussie_ShaI caught the RV train from Helsinki, which was relaxing and a brilliant way to see the countryside. Arriving into Rovaniemi at 21:20, it was a short cab drive to the hotel,and with 24/7 reception checking was a breeze.
Twin room 410 was well appointed, clean, and beds were comfortable; the room safe was easy to set and use. I appreciated the door chain for extra security and peaceful night sleep.
Santas Hotel central location was excellent ,with the padestrian mall, shops, restaurants, and bars literally around the corner.
Taxis could be found out front, and the santa/airport bus was only a short walk up the street. Though do pay attention to santa express pickup and drop-off times as they do not run that regularly.
The buffet breakfast had something for everyone to enjoy! Front desk staff were very friendly and helpful, and the Christmas decorations throughout the hotel made my inner child smile.😊
There are many attractions, so be sure to give yourself enough time to experience everything.
I will definitely choose to stay again next time I travel to Rovaniemi.
Sha, Sydney, Australia. 🇦🇺
ผผู้ใช้ไม่ระบุชื่อThe hotel is located in the city center. Close to shopping malls and supermarkets. Nice breakfast and people. It's just 10mins walk to Arktikum Park where you have high chances of seeing the northern lights when the weather are clear.
MMUHAMMAD SYAFIQHad a short stay here because we had an early morning flight. Room was cosy and clean. Hotel location was great. Did not go for breakfast as we had to leave early to the airport. Staff was friendly and helpful. Great place!