We have been here before and found it very kid friendly. This time a little disappointed because they seemed to nickle and dime you on everything which was free last time. The amusement park for a 2 year. Made us buy tickets for both my son and his 2 year old. The train in front of the playground they told us we had to purchase a ticket. Our shower initially had no hot water and the shower head did not work. I notified them on checkout but didn't seem to care.
A beautiful location, the cottage is nestled in a beautifully kept and welcoming garden. The service is excellent; Beatriz is always available and ready to help, and the room is equipped with everything you need. The jacuzzi works perfectly; it's a unique experience. Very close to Salento and the Cocora Valley, which are easily accessible by Uber or similar services. Highly recommended!