There were 4 huge cockroaches in my room. I killed 2, the other 2 were running around. I did not know how many more cockroaches were hiding in the room. I called reception to request for a change of room. Staff came quite promptly and assisted with change of room, which thankfully was much cleaner and without cockroaches. Definitely not a good first impression for a first-timer staying in the hotel. Other than that, hotel lobby and cafe were decent looking and clean.
I had an exceptional stay at Dusit Princess Hotel in Kathmandu! From the moment I arrived, the staff was incredibly welcoming and attentive, making me feel at home right away. The hotel itself is beautifully designed, blending modern architecture with a touch of traditional Nepalese charm. My room was spacious, spotlessly clean, and equipped with fresh fruit and a kind hand written card.
The dining experience was outstanding, with a range of delicious options at the thai restaurant and the rooftop bar. The breakfast buffet was a particular highlight, offering a great selection to start the day.
I also had the chance to unwind at the hotel’s spa and fitness center, both of which were top-notch. Really enjoyed the use the sauna and steam room. The location is ideal as well, with easy access to major attractions and shopping areas in Kathmandu.
Overall, Dusit Princess exceeded all my expectations. The service, facilities, and atmosphere were all impeccable, and I wouldn’t hesitate to stay here again. Highly recommend it for anyone visiting Kathmandu!
KKrishmon DangolHotel Country Villa was a great stay with some disappointments.
The location is perfect with a great view from all around the hotel.
The service and staff were great all around with some exceptions.
I booked 3 rooms for a total of 5 people with non non-refundable plan but due to a decrease in the number of people from 5 to 4, the hotel agreed to cancel 1 room for free for us. Although the process took some time and some pushing from Trip.com agent I am grateful for the free cancellation.
One of the rooms I booked, the Junior Suite was for my partner and me for a short honeymoon kind of stay. The room was well designed and had great views but the in-room Jacuzzi needs maintenance.
The outdoor pool and Jacuzzi were also great and the pool staff let us use them more than the closing time.
The disappointing part of the stay was during breakfast. The buffet was amazing but the glass I used for juice had lipstick stains which I noticed after drinking from it. I am a male who doesn't use lipstick so it was clearly not mine. When I complained to a staff member who seemed to be a supervisor of some sort, instead of an apology, he laughed and asked us ”Are you sure that it's not yours?” After that, he took the glass away and brought a new glass of juice but the juice was different from the one I was drinking.
We were completely shocked by this as it was not a rookie staff that did this but rather a supervisor.
Overall, we are satisfied with the whole stay but the lipstick on the glass has left a bad aftertaste.