it is a good place to stay; it is very convenient, near the airport, a 3-5 minutes drive away, some tourist attraction like Pioneer park, pikes ice bridge, and Fred Meyer. the hotel is very clean, they have free coffee at the front. but there is no housekeeping. they didn't clean our room for 3 days, so i assumed they didn't have a housekeeping daily. the staff was very friendly, except for the lady with the blue/red highlights on her hair; she was mean to my daughter.
Nothing to complain of except the room temperature is cold set 66 degree, even I turn it to heat with 80 degree, the machine still blow cool air. I did ask the receptionist see if they can solve the issue on second day. The room temperature still cold stay with 66 degree and cold air blow from the machine on the last night for my stay. I weak up so many time due to cold room
ผผู้เข้าพักBooked and paid in full online. They have our credit card on file. Didn’t expect they want to charge extra money for room deposit. No problem we can handle the additional payment except Their machine didn’t work scanning my Apple Pay. The older lady was rude and told us we couldn’t stay. That was not our fault. It really hurts! they should fix their machine problem first rather than blaming customer. Finally the younger staff on training figured out how to charge my Apple Card by keying in the numbers. Overall check in was not as friendly and professional as it should be. Breakfast was okay, oatmeal was not done correctly super dry, a simple fix is adding a bit water , yet no one cared. Eggs are not real , artificial eggs. Just a bit disappointed.
Rooms are warm and bathrooms is clean.
XXthemadgeniusLovely Hotel great spot to be in the center of Anchorage and is close to the freeway, just be careful parking is not attached, the staff early early Feb 14th was so helpful lovely and kind 3 girls(posted their names on the yelp review)