The hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option. I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again.
The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold.
Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.
The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage.
In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.
good stay overall. Located near both to the Niggata station and Bandai bridge, it is a standard Japanese business hotel. It's a bit worn down, especially the room carpets and walls. Also sone amenities like coffee or tea are not available in your room, need to go down to the 2nd floor. Not practical. They also operate a no-clean policy during your stay, they just hand your towels on your door.
Very nice hotel. Very comfortable, rooms very nice. Lots of choices of restaurant within the hotel. It's a bit of a walk from the Niigata train station (10mins?) so if it's cold and snowing, maybe abit more challenging, but on a nice weather day, it's a pleasant walk. Staff are super nice. I requested more pillows and towels, and were brought to my room very quickly.
ยอดเยี่ยม
83 รีวิว
9.0/10
ราคาเริ่มต้น
KRW 92,079
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีพร้อมWifiในจังหวัดนีงะตะ
รีวิวล่าสุดสำหรับโรงแรมในจังหวัดนีงะตะ
ดูทั้งหมด
9.0/10
ยอดเยี่ยม
ผผู้เข้าพักThe hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option. I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again.
The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold.
Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.
The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage.
In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.
ผผู้เข้าพักWe would like to express our heartfelt gratitude for your exceptional kindness and support.
Yesterday, we were unfortunately involved in a car accident. The hotel was very understanding and kindly allowed us to reschedule our stay to another day. We were deeply touched by your flexibility and consideration.
Today, we experienced another accident in the mountains. During this difficult time, one the staff was incredibly kind and supportive. She helped us communicate and translate with the police, ensuring that we could clearly explain the situation and receive assistance. Her help was truly invaluable in getting us safely rescued.
In addition, the hotel manager and staffs generously drove us from the police station back to the hotel and assisted us with the necessary follow-up arrangements. Their patience, compassion, and willingness to go above and beyond their duties meant so much to us.
We are truly grateful for the care and support we received. It has been a blessing to be guests at Oosado Hotel, and we will always remember your kindness.