J’ai déjà réservé à nouveau dans cet hôtel, mais je souhaite commencer par ce qui a été le grand bémol de mon dernier séjour. Lors de la présentation du petit-déjeuner, le membre du personnel s’est adressé uniquement à mon compagnon, m’ignorant totalement. Peut-être par préjugé que “c’est l’homme qui paye”, mais dans un établissement aussi moderne et attentif aux détails, cette attitude machiste est surprenante et vraiment dommage.
Cela dit, mon expérience globale a été très positive. Beaucoup de petits détails témoignent d’une grande attention : poubelles pour le tri dans la chambre, support en bois pour le savon qui garde la salle de bain propre, chambre spacieuse bien équipée (télé adaptée, chaussons, brosses à dents incluses), décoration soignée avec de belles plantes artificielles qui ajoutent une touche de verdure sans contrainte. Mention spéciale à la piscine rooftop avec crème solaire gratuite de bonne marque, et aux rappels subtils du spa dans la chambre, qui donnent envie de découvrir leurs soins bien pensés.
Le rapport qualité-prix est excellent, surtout en haute saison. L’hôtel mérite largement son classement 4 étoiles supérieur, et sur certains points, il surpasse même de vieux 5 étoiles que j’ai connus à travers le monde.
Quelques petits détails restent à améliorer : serviettes parfois tachées de rouille, inclinaison de la douche laissant passer un peu d’eau, absence de coton-tiges, et certaines prises électriques mal couvertes. Rien de dramatique toutefois.
En conclusion, je recommande vivement cet hôtel et remercie toute l’équipe pour leur travail et leur sens du détail. Avec quelques ajustements dans le service, cet établissement a tout pour devenir une véritable référence. Bravo !
Good location less than 10 minutes walk from the theatre and market.
Plenty of on street parking around the side streets.
Cool lounge with free coffee and juice.
Very friendly staff who were great when asked for extra pillows.
Room and bathroom was very clean. Windows quite thin and noise could be heard from the street and other guests leaving rooms.
Очень довольны этим отелем. Расположение просто волшебное, близко и к старому городу, и в то же время первая линия пляжа. Номера большие, есть все необходимое. Кровать кингсайз по факту как будто 2 односпальные (не единым полотном). Напор воды супер, шикарный душ. Завтраки невероятные, я не знаю кто пишет негативные отзывы, это возмутительно. Огромный выбор еды, включая испанские специалитеты как хамон, тортилья, чуррос, пан кон томате. Подают игристое (очень вкусное!). В общем нам так понравилось, что продлевали еще на сутки. С бесплатной парковкой есть сложности, один раз повезло встали прямо у отеля, в другие разы находили местечко в 10 мин пешком (огромная парковка).
We spend such low price during non-peak season. I really have nothing to complain.
Breakfast, for Western People, it's great. , walk-in price is €18. If having the breakfasts bought for the whole stay, it will be €16/each. As Chinese people, I would like some soup noodles or congee for breakfast.
Above all, great stay in this grand hotel.
Mi estancia ha sido estupenda. Habitación amplia, camas super cómodas, sabanas y toallas de excelente calidad y muy limpias. El personal muy educado, responsable y pendiente que todo estuviera genial, por decir algo a mejorar los grifos un poco duros al abrir y cerrar. Sin duda volveré a repetir.
The hotel is clean, modern with all the necessities. It’s located in an industrial area close to the airport and there is nothing around but it’s also next to a commercial center (complete with brands and restaurants) plus it’s only a 15mins to Valencia city center by car. There is also free parking within the hotel area with gate hence quite safe. The room decent (as expected) and clean. The toilet is a capsule type of toilet which works well.
Everything is perfect for the quality and price and I would give it a 5/5, except there is no air conditioning in the room when I’m travelling in May. Reason being it’s centralised and they think the weather is still decent and not warm enough to justify turning on the air conditioning. I’m not sure if they ever tried sleeping in but it was horrible. It’s like sleeping in a sauna. Having the windows open helped but around 2am, there’ll be bad smell from factories nearby. The sole purpose of a hotel is allowing the customers to rest and sleep comfortably and it has failed despite all the other features and good services. It’s such a pity
Отличный отель за свои деньги. Все новое. Особенно хорошо что можно пить чай и кофе круглосуточно бесплатно. Единственное что расстроило это отсутствие ершика для туалета в номере.
ผผู้เข้าพักI only stayed one night here as I was catching a train the following day.
The hotel is perfectly located for the train station. It’s a couple of minutes walk to the station from the hotel. If arriving from the airport the c-6 bus stops at the train station, so is good for getting to and from there.
The hotel is simple but has everything you need. It was clean, decent bed and there are plenty of bars and restaurants in the surrounding area. The staff were also helpful and there is free coffee at the reception.
FFrequentTravellerFlowerCleanliness: The cleanliness of the room was spotless. We couldn’t fault it. The bathroom was shared so there was always someone cleaning the rooms and the bathroom. The bathroom had a slight smell coming from the drainage but other than that, I couldn’t fault the cleanliness
Location: It was a little difficult to find at first since they don’t have any signs on the outside, but when your walking on that street, you have to look through the door glass to see if you’ve got the right hotel.
Service: The staff at the desk were lovely. Sadly they have a set time when they are at the desk. After midnight there is no one on site, other than a phone number to call incase you need anything, which can be a problem for those who don’t have a Spanish number like us.
Amenities: they had only one towel for me and my partner to use for one night.
Downside: we wanted to stay one night to see how the place is, before we booked additional nights and we’re glad we didn’t booked additional nights. The capsule wasn’t sound proof, which we was aware, but the fact it had a quiet policy in place is what attracted us to experience the capsule. Sadly around 11pm not just me, but the neighbouring capsule experience a couple making loud intimate sounds in there capsule. We decided to give them there privacy but after half n hour it was beginning to bother me a lot as I needed to sleep. So I went to the front counter and there was no one at 2330 at the desk, just a phone number to ring. Which I couldn’t ring as I didn’t have a Spanish phone number. So me and the other neighbour capsule had to put up a sleepless night till the early morning. I did complain to the staff upon check out and she was really lovely and understood how I felt. It was a shame there was no one at night who I could have spoken to, otherwise I only had good things to say about this place
LLloyd88Overall we had a really nice stay at this hotel and it fit the exact purpose we needed for, it was also the best value of anywhere around.
The hotel was clean and the room and the staff were lovely , every time we needed some information the staff were very helpful.
The breakfast service was a buffet and at 15 EUR/ person represented great value with lots of different options for different kind of diets. I was running the marathon in Valencia and needed to keep my diet plain and clean, for anyone else doing something similar in the future I would say that the breakfast and the dinner are sufficient to correct carb load if that's what you need to do. The dinner buffet was 25 EUR and unlike breakfast, did not include any drinks. It was still good but a bit too expensive, we felt a bit too compelled to order paid drinks and there wasn't really anything I needed from the drink menu, I didn't like this. There are also things that could do with improvement, especially considering the 4 star rating of the hotel. Some of the facilities and amenities are now very date, particularly the TV in the room was very old and too slow to operate. The gym was quite decent for a hotel and had good weight options , but I would advise against using the treadmill, the belt got stuck while I was using it and I almost fell. Either the belt needs replacing or the entire treadmill. The sauna is free to use and was really nice, but the wooden benches are very loose and feel like they could give way especially on the top bench. None of these problems were big or impacted our stay, but the hotel should consider upgrading in the future to maintain their high standard.
ผผู้เข้าพักExceeded my expectations! Can highly recommend.
I booked double-bed room, but hotel connected with me in a few days saying it's not available and suggested me a triple-bed room instead for the same price or full refund (though my booking was non-refundable). I accepted the new room and it was just great! Panoramic windows almost like a balcony. Very clean and comfortable bed. Fridge right in my room! And microwave in the corridor (though one was not connected to the electricity - the other one on the floor was). It would be great to have a teapot, too (but I managed to heat water in the microwave). Excellent wifi. Host was very nice and explained everything upon check-in, self check-out early in the morning is available. Shower gel & shampoo provided. Would be great to have cups to put toothbrush.
It can be noisy outside (2nd floor), but I closed the windows and it was calm. You can hear doors clapping from other neighbors- though it's not surprising for the hotel.
District is great - Consum supermarket just 1 min by walk, Mercadona - 5 mins. Lots of cafes around. Metro 5 mins by walk, city center 30 mins by walk, very convenient to get to the railway station.
ผผู้เข้าพักLocation: 10/5 just next to the train station and very close to most of the attraction area around 25 - 30 mins. And 1 hour to the airport.
Safety: 3/5 be aware that there is no separate locker in the bedroom however there is a locker room where you can store your big luggage but there is no way to prove the owner as everyone just get the key enter the room and take whatever they want. There is no staff monitor the luggage storage so I end up kept my luggage inside my bedroom and I experienced one of the lady in my room approached my luggage twice but she ran away when she found that I catch her hence I need to keep my luggage on my bed on chained it.
Amenities: 1/5 no towel, no soap
Facilities: 3/5 to shared for 20 peoples you have 2 toilet and 2 shower room however the cooking area and social area is nice.
Recommend for those who spend less time in accommodation and carry less stuff or non-valuable item. Be caution if you stay in 10 bunk beds room you may face a difficulty in sleeping as at the night many people keep getting in and out and make a noise even there is a rule to reduce the noise after 10 but obviously not all traveller following that.
ผผู้เข้าพักBooked the hotel for a flying visit to surprise my Mam for her birthday. Didn't need luxury, just decent room, a shower and a bed.
On arrival, we noticed the 'slight' hill to get to the property from the main road and thought ”worse case scenario -TAXI”
Reception staff were fantastic each time we chatted to them. Checking in - we were told the room wasn't ready even though it was 2 hours prior to check in time and was told they would give us a call to let us know when it's ready. We returned a few hours later after food and drinks and was given our key. A deposit was requested of £150 but would be refunded on check out if everything was in order. We even got given an iron to use if needed.
Room was nice and big, could sleep 6 people (4 single beds and a double sofa bed)
Air con was lovely and cool, Fridge freezer and microwave all worked. Only downside was there was no hangers but when we checked out, the reception staff apologised and noted this in order for the next occupants.
Check out was fast and pleasant with check out time 12pm which was a bonus.
We were very happy with the hotel, staff and value for money.
I would recommend and return again.
JJAcieriÉ as cápsulas são boas para dormir porém você escuta tudo do lado de fora tem que dormir com os ouvidos tampados, mas é bem localizado é 15 minutos da praia . De frente para supermercados rua cheia de restaurante e cafés com locomoções como ônibus à vontade. A limpeza do lugar não é todos os dias os banheiros ficam às vezes bem cheio de areia ou gorduras de produtos shampoo. Os andares são envolvidos de ar condicionado mas dentro da cápsula em si funciona um ventilador, luz e tomada.
Mas gostei da experiência.
VVinci7788The hotel is clean, modern with all the necessities. It’s located in an industrial area close to the airport and there is nothing around but it’s also next to a commercial center (complete with brands and restaurants) plus it’s only a 15mins to Valencia city center by car. There is also free parking within the hotel area with gate hence quite safe. The room decent (as expected) and clean. The toilet is a capsule type of toilet which works well.
Everything is perfect for the quality and price and I would give it a 5/5, except there is no air conditioning in the room when I’m travelling in May. Reason being it’s centralised and they think the weather is still decent and not warm enough to justify turning on the air conditioning. I’m not sure if they ever tried sleeping in but it was horrible. It’s like sleeping in a sauna. Having the windows open helped but around 2am, there’ll be bad smell from factories nearby. The sole purpose of a hotel is allowing the customers to rest and sleep comfortably and it has failed despite all the other features and good services. It’s such a pity