J’ai déjà réservé à nouveau dans cet hôtel, mais je souhaite commencer par ce qui a été le grand bémol de mon dernier séjour. Lors de la présentation du petit-déjeuner, le membre du personnel s’est adressé uniquement à mon compagnon, m’ignorant totalement. Peut-être par préjugé que “c’est l’homme qui paye”, mais dans un établissement aussi moderne et attentif aux détails, cette attitude machiste est surprenante et vraiment dommage.
Cela dit, mon expérience globale a été très positive. Beaucoup de petits détails témoignent d’une grande attention : poubelles pour le tri dans la chambre, support en bois pour le savon qui garde la salle de bain propre, chambre spacieuse bien équipée (télé adaptée, chaussons, brosses à dents incluses), décoration soignée avec de belles plantes artificielles qui ajoutent une touche de verdure sans contrainte. Mention spéciale à la piscine rooftop avec crème solaire gratuite de bonne marque, et aux rappels subtils du spa dans la chambre, qui donnent envie de découvrir leurs soins bien pensés.
Le rapport qualité-prix est excellent, surtout en haute saison. L’hôtel mérite largement son classement 4 étoiles supérieur, et sur certains points, il surpasse même de vieux 5 étoiles que j’ai connus à travers le monde.
Quelques petits détails restent à améliorer : serviettes parfois tachées de rouille, inclinaison de la douche laissant passer un peu d’eau, absence de coton-tiges, et certaines prises électriques mal couvertes. Rien de dramatique toutefois.
En conclusion, je recommande vivement cet hôtel et remercie toute l’équipe pour leur travail et leur sens du détail. Avec quelques ajustements dans le service, cet établissement a tout pour devenir une véritable référence. Bravo !
- friendly staff
- parking costs 19 € per night, but you can park in the streets for free
- breakfast was ok, nearly all plates and glasses were dirty and the price of 16 € is a bit expensive for that
- restaurant and rooftop bar was closed
Очень довольны этим отелем. Расположение просто волшебное, близко и к старому городу, и в то же время первая линия пляжа. Номера большие, есть все необходимое. Кровать кингсайз по факту как будто 2 односпальные (не единым полотном). Напор воды супер, шикарный душ. Завтраки невероятные, я не знаю кто пишет негативные отзывы, это возмутительно. Огромный выбор еды, включая испанские специалитеты как хамон, тортилья, чуррос, пан кон томате. Подают игристое (очень вкусное!). В общем нам так понравилось, что продлевали еще на сутки. С бесплатной парковкой есть сложности, один раз повезло встали прямо у отеля, в другие разы находили местечко в 10 мин пешком (огромная парковка).
Hotel muy nuevo, junto a un complejo comercial con tiendas y restauración. Andando en 15 minutos estás en Benidorm. Desayuno muy completo y atención estupenda por parte del personal.
SSunshineTDecent stay with a walking distance to old town Valencia. There is a good Korean BBQ and Chinese hotpot across the train tracks. Hotel reception is not 24 hours, so make sure you text them if you are arriving outside the operating hours. Room comes with kitchen amenities but no water provided.
MMCYANGThe location is perfect and the service is professional. However the facility is a little bit old. The bed is also not so comfortable enough for a 4-star hotel.
LLloyd88Overall we had a really nice stay at this hotel and it fit the exact purpose we needed for, it was also the best value of anywhere around.
The hotel was clean and the room and the staff were lovely , every time we needed some information the staff were very helpful.
The breakfast service was a buffet and at 15 EUR/ person represented great value with lots of different options for different kind of diets. I was running the marathon in Valencia and needed to keep my diet plain and clean, for anyone else doing something similar in the future I would say that the breakfast and the dinner are sufficient to correct carb load if that's what you need to do. The dinner buffet was 25 EUR and unlike breakfast, did not include any drinks. It was still good but a bit too expensive, we felt a bit too compelled to order paid drinks and there wasn't really anything I needed from the drink menu, I didn't like this. There are also things that could do with improvement, especially considering the 4 star rating of the hotel. Some of the facilities and amenities are now very date, particularly the TV in the room was very old and too slow to operate. The gym was quite decent for a hotel and had good weight options , but I would advise against using the treadmill, the belt got stuck while I was using it and I almost fell. Either the belt needs replacing or the entire treadmill. The sauna is free to use and was really nice, but the wooden benches are very loose and feel like they could give way especially on the top bench. None of these problems were big or impacted our stay, but the hotel should consider upgrading in the future to maintain their high standard.
ผผู้เข้าพักLocation: 10/5 just next to the train station and very close to most of the attraction area around 25 - 30 mins. And 1 hour to the airport.
Safety: 3/5 be aware that there is no separate locker in the bedroom however there is a locker room where you can store your big luggage but there is no way to prove the owner as everyone just get the key enter the room and take whatever they want. There is no staff monitor the luggage storage so I end up kept my luggage inside my bedroom and I experienced one of the lady in my room approached my luggage twice but she ran away when she found that I catch her hence I need to keep my luggage on my bed on chained it.
Amenities: 1/5 no towel, no soap
Facilities: 3/5 to shared for 20 peoples you have 2 toilet and 2 shower room however the cooking area and social area is nice.
Recommend for those who spend less time in accommodation and carry less stuff or non-valuable item. Be caution if you stay in 10 bunk beds room you may face a difficulty in sleeping as at the night many people keep getting in and out and make a noise even there is a rule to reduce the noise after 10 but obviously not all traveller following that.