Amazing front desk guy when we checked in late on 12/8. Got all the help I needed. Location perfect for catching early morning flights. Can walk over to Terminal A.
This is a great place to stay! The room was very clean and equipped, the staff were friendly and welcoming. The in-house pub was a plus with tasty food and drink. Conveniently located to all sorts of food and fun! I would absolutely stay there again, and the cost was very reasonable.
Fantastic! From the exceptional customer service at a 2:40AM check in, to the immaculate room and excellent location CitizenM was more than I could have asked for. More than anything, I needed a relaxing, stress free weekend and this hotel delivered in spades. My son said it was very Millennial, but I don’t know what he meant. My room was efficiently designed with all the comforts of home. I truly enjoyed my stay.
Website clearly states ”No Pets” , upon checkin we see several people walking their dogs on the grounds. So much for that policy.
I have allergies to dogs and can only hope that a dog was not previously in the unit we rented.
Overall clean, but the black mold around the shower head and around the top of the shower in unit 848 was a bit concerning.
Was quite surprised when getting hit with a $27.92 charge for ”Resort Fees” otherwise known as ”Junk Fees” upon check-out.
Was not informed of any additional fees upon check-in.
Office manager was unmoving on this.
This has been reported to the Massachusetts Attorney General.
ผผู้เข้าพักThis is a lovely thoughtful hotel and very comfortable beds. Loads of funky or slightly different amenities....that do make your holiday feel special and help out a lot.
Thank you for the great service and hope to stay again
TTanFredI recently had the pleasure of staying at Yotel and overall, I was highly impressed by the level of service and the prime location of the hotel.
Service: The service was exceptional. From the moment I checked in to the time I checked out, the staff members were courteous, attentive, and went above and beyond to ensure a comfortable stay. They were always ready to assist with any inquiries or requests, making me feel truly valued as a guest.