Amazing front desk guy when we checked in late on 12/8. Got all the help I needed. Location perfect for catching early morning flights. Can walk over to Terminal A.
I stayed at this hotel for one night and was extremely satisfied with the overall experience. The hotel was very clean and comfortable, and the room felt warm and welcoming. What impressed me the most was the large floor-to-ceiling window right next to the bed. It provided plenty of natural light and offered a beautiful view, which made the stay even more relaxing.
The room facilities were very modern and high-tech. There was a tablet provided in the room that allowed us to control the lighting color, curtains, TV, air conditioning, heating, and even the soundproofing settings. It was very convenient and added a smart, futuristic touch to the experience. The bathroom was also well-equipped and thoughtfully designed, making it very comfortable to use.
We slept extremely well that night. The bed was soft and cozy, and the soundproofing was excellent, so we weren’t disturbed at all. Overall, both the facilities and the comfort level exceeded my expectations. I would definitely stay here again in the future!
Website clearly states ”No Pets” , upon checkin we see several people walking their dogs on the grounds. So much for that policy.
I have allergies to dogs and can only hope that a dog was not previously in the unit we rented.
Overall clean, but the black mold around the shower head and around the top of the shower in unit 848 was a bit concerning.
Was quite surprised when getting hit with a $27.92 charge for ”Resort Fees” otherwise known as ”Junk Fees” upon check-out.
Was not informed of any additional fees upon check-in.
Office manager was unmoving on this.
This has been reported to the Massachusetts Attorney General.
ผผู้เข้าพักConveniently located hotel located a few blocks from the commuter rail backbay station. Hotel staff were great and allowed us to check in early upon arrival and store our luggage at check out so we could further explore the city. The rooms are small, bedding is best for someone under 5’9, otherwise it was a great home base for a weekend trip to the city.
ผผู้เข้าพักI got two nights stay at the hotel. My experience was fantastic from check in to check out. I arrived a little before lunch as I was transferring from Westin right next door so I wasn’t sure if I had to wait until 4pm for checkin. The front desk staff took me in pleasantly without a fuzz, very thankful for that especially when I’m on a tight travel plan. The room was very spacious and clean plenty of clean bathroom supplies, shower was awesome with just the right water pressure. The only thing I would suggest is to just leave the complementary bottle water in room (especially during the summer season) as opposed to having to pick up at front desk (which I wasn’t aware until my friend told me who was also staying at the same hotel). However the room does have two bottles of water but they are priced. I did notice that the internet is not free if you are not a Marriott member (not sure if it’s a norm now days but I think Westin was free for hotel guest and both are under the same hotel Group, but it stood out in my experience with the Hotels as I just completed two weeks of travel right before the stay), so at Checkout I asked to ensure my member number is associated with my stay and the gentleman at the front desk kindly confirmed that the internet charge will be removed on final billing. That was a peace of mind for me. Very thankful again. Overall a comfortable stay and will revisit!