This is a great place to stay! The room was very clean and equipped, the staff were friendly and welcoming. The in-house pub was a plus with tasty food and drink. Conveniently located to all sorts of food and fun! I would absolutely stay there again, and the cost was very reasonable.
There was a lady with redish hair no glasses checking guest in and out whom assisted me in both. She was lovely. I was in distress as I lost my dad’s thermal winter beanie hat at check out and she helped me locate it. Its one of the few items I have left of my dad. I am so grateful she went with me offered to take me back to my room to look as we found it in the hallway floor. She was working Monday January 12.
Website clearly states ”No Pets” , upon checkin we see several people walking their dogs on the grounds. So much for that policy.
I have allergies to dogs and can only hope that a dog was not previously in the unit we rented.
Overall clean, but the black mold around the shower head and around the top of the shower in unit 848 was a bit concerning.
Was quite surprised when getting hit with a $27.92 charge for ”Resort Fees” otherwise known as ”Junk Fees” upon check-out.
Was not informed of any additional fees upon check-in.
Office manager was unmoving on this.
This has been reported to the Massachusetts Attorney General.
ผผู้เข้าพักThis is a lovely thoughtful hotel and very comfortable beds. Loads of funky or slightly different amenities....that do make your holiday feel special and help out a lot.
Thank you for the great service and hope to stay again
ผผู้เข้าพักI got two nights stay at the hotel. My experience was fantastic from check in to check out. I arrived a little before lunch as I was transferring from Westin right next door so I wasn’t sure if I had to wait until 4pm for checkin. The front desk staff took me in pleasantly without a fuzz, very thankful for that especially when I’m on a tight travel plan. The room was very spacious and clean plenty of clean bathroom supplies, shower was awesome with just the right water pressure. The only thing I would suggest is to just leave the complementary bottle water in room (especially during the summer season) as opposed to having to pick up at front desk (which I wasn’t aware until my friend told me who was also staying at the same hotel). However the room does have two bottles of water but they are priced. I did notice that the internet is not free if you are not a Marriott member (not sure if it’s a norm now days but I think Westin was free for hotel guest and both are under the same hotel Group, but it stood out in my experience with the Hotels as I just completed two weeks of travel right before the stay), so at Checkout I asked to ensure my member number is associated with my stay and the gentleman at the front desk kindly confirmed that the internet charge will be removed on final billing. That was a peace of mind for me. Very thankful again. Overall a comfortable stay and will revisit!
TTanFredI recently had the pleasure of staying at Yotel and overall, I was highly impressed by the level of service and the prime location of the hotel.
Service: The service was exceptional. From the moment I checked in to the time I checked out, the staff members were courteous, attentive, and went above and beyond to ensure a comfortable stay. They were always ready to assist with any inquiries or requests, making me feel truly valued as a guest.