โรงแรมที่มีสปาในอำเภอปอร์โต้ โปรตุเกส

Stayed at this hotel 3 times in less than 2 months, not planning to return ever again. Our 1st visit was so impressive that we had booked 2 more stays short after for our family. Yet the last visit turned into a disaster. Nobody answering phone calls at night. Before checking in on our last visit. We realized our flight got delayed. tried calling the hotel at around 9.15 pm, called 5 times over 20 minutes, no one would pick up the phone in the main reception !! Furious, and so we arrived at 1am without being able to inform them that we were gonna be late. Upon arrival, as I had booked 2 rooms, I asked the only person who was on shift that night to make sure putting my parents into the booked standard double room and my family with a child into the other bigger room (Junior King Suite) . He affirmed me that the room distribution was correct so we just left our parents to go to their room and take rest since it was late. When we arrived at our room, it was definitely a small room that would only fit a couple without being able to add an extra bed. Called the reception, no ones answered again!! So had to went back down to speak to that staff at 1.30am. He insisted, the room I was put into, was the Junior King Suite !!!! I was so angry because that room didnt looked like it was over 500sq ft as it was described when I booked. But the staff said to us that the info in trip.com was incorrect and more over, the information he received didnt mentioned that we had a child with us. Angry and exhausted, and I was even gonna compromised to stay in that room and sleep. we just went back to take a shower, then the guy came , talked to my husband and would offer us a bigger room after all the drama. it was close to 2am!!! We got offered to stay in a family room so my daughter got to sleep on a sofa bed but the guy who made the bed didnt even give her a blanket. Next day, texted my parents and asked them to show us a picture of their room, we realized the guy mistakenly putting my parents into the bigger room and so we were the one who got allocated into the standard double room!! Unprofessional service from the top to the bottom!! we eventually felt bad to that staff because in the middle of the night, he was the only person who moved luggages, opening beds etc...

ระดับการบริการของโรงแรมนั้นยอดเยี่ยมมาก 👍 พอผมเข้าไปในโรงแรมบริกรที่ประตูก็ทักทายผมด้วยรอยยิ้มและถามผมว่าอยากให้ช่วยถือกระเป๋าเดินทางไหม ฉันบอกว่าไม่ขอบคุณ😊! เมื่อฉันเช็คอินที่เคาน์เตอร์ พนักงานเสิร์ฟก็ให้เครื่องดื่มและผ้าร้อนเช็ดมือพร้อมรอยยิ้มบนใบหน้าให้ฉัน เขาฟรีจริงๆ👍 อีกคนที่ชื่นชมคือพนักงานทำความสะอาด เดิมทีคิดว่า ฝาปิดแบตดินสอไอโฟนหายเลยเลิกหาแล้ว แต่พอเดินกลับห้อง พอเดินไปตามถนน ก็เห็นว่าห้องนั้น สดใสและสะอาดและมีของที่ทำหายไว้บนโต๊ะ ฉันรู้สึกขอบคุณเธอจริงๆ ที่ช่วยฉันหาฝาครอบแบตเตอรี่สำหรับดินสอ iPhone ของฉัน จริงๆ แล้วบริกรทุกคนในโรงแรมน่ารักมาก👍 และคุณภาพการบริการก็อยู่ในเกณฑ์ดี สภาพแวดล้อมของโรงแรมสวยงาม สะอาด และสะดวกสบายมาก

We were given a nice, clean room on an upper floor with a pretty view. The bathroom was on the right through a sliding door when you entered the room. It was spacious with a shower and a bathtub. Good breakfast! The roasted tomatoes were superb and it should be a dish available every morning at the buffet.

Wonderful room and service, the best we had during our entire trip among multiple cities in Europe !! Thanks to your hospitality and warm service, even the restaurant you suggested amazes us.

We had a lovely stay at this hotel. Location was the best thing about it. Right in the centre walking distance to most places we wanted to visit. We were lucky enough to be able to view the Christmas lights switch on and fireworks that were positioned just outside the hotel on the first night. The rooms were clean and spacious, and the spa was a nice option to have on a morning. we wanted to relax. All staff we encountered were very welcoming!

We had a wonderful stay at The Rebello and truly enjoyed our two nights there. One of the highlights of our stay was the beautiful river-view room. The views from the hotel were absolutely stunning, especially in the morning and at sunset. Watching the Douro River from our room was a memorable experience and made our stay in Porto even more special. The hotel itself is stylish, comfortable, and well-designed, with a unique atmosphere that combines history and modern comfort. Overall, we were very happy with the property and would gladly stay here again. However, we felt that some of the staff were not particularly friendly, and the introduction to the hotel facilities upon check-in was quite limited. As first-time guests, we would have appreciated more information about the hotel, its amenities, and services. Despite this, the beautiful location, excellent river views, and overall quality of the hotel made for a very enjoyable stay. 進步空間。 😊🇵🇹🏨🌉

- Água piscina interior fria... - Pedido de cama de casal e ficamos em duas de solteiro; - Prazo de validade de iogurtes ultrapassado; - Bebida de pequeno almoço (Galão) muito aguado..

Excellent location — very central and incredibly convenient for getting around. The staff were extremely helpful, professional, and welcoming throughout our stay. The room was spacious and thoughtfully designed, with a very comfortable bed and pillows that made for a great night’s sleep. Overall, a fantastic experience and a place I’d happily stay again.

ADOREI!! UM SÍTIO QUE EU RECOMENDO IMENSO PARA QUEM REALMENTE QUISER DESCANSAR! O HOTEL, MUITO BEM LOCALIZADO COM UMA VISTA INCRÍVEL. MUITO BEM LIMPO, COM DETALHES INCRÍVELMENTE LINDOS! A COMIDA É MUITO BOA, PRINCIPALMENTE O PEQUENO ALMOÇO, COM MUITA VARIEDADE! 😍

Our experience was entirely positive. The location was perfect for visit being in the heart of Ribeira. The facilities fully met our expectations- with a comfortable room and bed and an excellent shower. The breakfasts were first class with a good range of dishes available. And importantly, the staff were always helpful from check-in through to respinding to the various small requests we had during our 3 night stay.