โรงแรมใกล้Tunis City Center,ตูนิส100% ของนักท่องเที่ยวเลือกพื้นที่นี้
ผผู้เข้าพัก2025.12.17
The hotel is very clean and location excellent and close of everything. I would like to thank Amna she was very welcoming and made check in easy and quick.
Sure I will come back again to this hotel in the summer.
We were looking for a cheap hotel in a central location and we had found just that. Everything in the hotel is simple and doesn’t try to be something that it isn’t. However, the furnishings seem a little dated an may need an upgrade soon. The Wifi needs to be improved as we couldn’t connect to the wifi whatsoever. The chap at the desk is very friendly
โรงแรมใกล้Tunis City Center,ตูนิส100% ของนักท่องเที่ยวเลือกพื้นที่นี้
ผผู้เข้าพัก2026.01.24
Excellent location and excellent service, I would like to thank all reception members of staff for their friendly service, especially Hedi and Mrs Zahia . As well excellent room cleaning service top notch.
Excellent hotel to satay in for business traveller solo traveller and for a weekend in the capital ,loved the breakfast, 100% i recommend to all friends and family members and to anyone wanting to spend time in the capital Tunis as its close to everything you need.
Looking forward to staying at carlton hotel in my next trip
This is my first time at this hotel. The location is excellent. I was pleasantly surprised by the well-maintained gardens, and the sea is clean in front of the hotel's beach. The staff is generally professional and welcoming. The ”luxury” of the beautiful entrance at reception level should also be reflected in the « superior rooms », it needs renovation, especially compared to a 5-star Tunisian hotel (ie The résidence hôtel not far from Verdi). We greatly appreciated the service and the extensive breakfast buffet, but not the à la carte restaurant, unfortunately it was a bad experience for our first night even though they tried to be nice, missing professionalism. Very good service at the souvenir shop. For the price I paid, I’m satisfied.
The hotel is very modern and stylish. However, some rooms are more spacious than others. The breakfast service was nice, however the restaurant gets very busy at night and service can be extremely slow. Hotel staff are extremely kind and helpful, however the hotel doesn't cater very well for visitors with special needs like the disabled or elderly with limited mobility. For example there are no porters or staff to help with luggage.
โรงแรมใกล้Tunis City Center,ตูนิส100% ของนักท่องเที่ยวเลือกพื้นที่นี้
SShaneJA2025.03.04
I think the location is excellent; close to the medina, very close to the train station and a walk to the tram for Carthage.
My room was great; very comfy firm bed, big, clean and could use the air conditioner to warm up the room if needed.
The staff were nice especially the cleaning staff and the receptionist who checked me in; she was very friendly.
The breakfast was just OK; salad (and other items) were not fresh on 3 of my 4 days. That was the only real negative, along with there being a few mosquitos in my room that I managed to catch after they bit me during the night.
Overall, I recommend the hotel, and was pretty good value for money.
ผผู้เข้าพักMixed review, but overall too pricy hostel for the quality of the service. Having a good location and a cute decoration isn’t enough. Pros and cons below :
Pros :
- Amazing location in the heart of the Medina ideally located
- Cute hostel with beautiful tiles
- Kind and helpful staff
Cons :
- The room we booked in advance was not available when we arrived. Instead of a double bed room, we were put in a bunk beds room with no explication or apologies. No solution, accommodations or compensation were offered to us afterwards. Very poor service from the hotel on that side and I saw online afterwards it’s not the first time they’re doing that
- Noisy hostel with no soundproof rooms at all. All the rooms are close to each other and open to the dining area with the breakfast starting at 7:30am and people coming back very late at night. Earplugs very much needed
- Average breakfast, the quality of the products is poor knowing what is available in the area. Be careful with water as some plastic bottles for breakfast are filled with tap water
- Be aware you’ll have to walk at least 5min in little paved streets after taking off your taxi and finding a taxi to leave the area won’t be always very easy
YYesim SertI had a frustrating experience at the hotel. The staff at the reception pretended to speak English, but when I asked a question I got vague answers. For example, when I asked for tea, they said ”Someone will bring it to your room”, but it never came. There was no phone in my room and the air conditioning didn't work. The first room they gave me didn't have a TV and there was a problem with the tap. They gave me a room with a sea view, but it was too far from the entrance and I still had problems with the air conditioning and the phone. All these problems were only resolved the day before I checked out.
Also, my charger didn't fit into the socket and when I asked about it, I got the same vague answer with no follow up. I even left my phone at the reception to charge, but it never did, which was incredibly frustrating.
As for breakfast, you have to go to a restaurant or balcony area where a lady with an angry expression on her face takes care of you, but you are forced to eat whatever she brings to your table, there is no choice. Overall, my experience at this hotel was quite disappointing and not at all what I expected.
ผผู้เข้าพักThe hotel is very clean and location excellent and close of everything. I would like to thank Amna she was very welcoming and made check in easy and quick.
Sure I will come back again to this hotel in the summer.
ผผู้เข้าพักIf u look for luxury tis aint for u.hotel is a bit old. But if u want relax close to nature private beach less ppl gym swim still affordable. I would recommend tis hotel. I walk to four seasons every morning during my stay.long walk on quiet beach.be patience when u in Tunisia.check in is a bit slow.but she’s a nice lady did found me a good room. I had a lovely stay.
ผผู้เข้าพักIt was a great choice, I was landing at night, so I decided to stay a night at a hotel close by the airport. My sister and her kids checked in earlier and they had a blast. Great service and an amazing diverse and delicious breakfast we enjoyed the next morning together. I have to say, there was only one bit of detail worth mentioning, the frond desk lady helped me call the cab, but she did not mention using Bolt, which is a more expansive taxi service and forgot to mention that she also obviously chose the Comfort option which cost me more at least a 60% extra charge than the normal price. which was displayed on the meter when we arrived but the cab driver asked for more money than that.
Overall, we had a nice short stay and enjoyed a late checkout to chill and recover from my trip.
Thanks to Novotel Team for the delicious food variety.