"حجزت شخصين وطفل عمره شهر ويوم وصلت الفندق قالو راح يجيبو لي سرير طفل وبعدها وصلت الغرفه افادوني انه غير متوفر ووعدوني في اليوم الثاني وطلبت منهم في اليوم الثاني وافادوني بانه كمان غير متوفر"
MMusa AR MalaysiaThis is my first time in Tabuk therefore I can't compare Mena Hotel with other hotels in Tabuk City. As a solo traveller, I truly enjoy staying in this Hotel. All I need are available though the bathroom is a bit small but still ok for me. Since Tabuk is not a big city, staying in this Hotel consider strategic and you can easily go anywhere around the city. The are two mosques near to the hotel and retail shop ,(bakala) located right in front of the hotel. In conclusion, I can say this hotel is one of the best hotel to stay in Tabuk City.
ผผู้เข้าพักI was disappointed with the room assigned to me because the water heater was not working. I reported the issue to the reception, and a staff member came to inspect it. He informed me that the hotel electrician was not available at that time and that the issue would be fixed the following morning. I explained that I needed hot water for a shower, and he said he would check with the receptionist—but he never returned.
I called the reception again to follow up, and the receptionist told me that the staff member had reported the issue as resolved, which was not true. The receptionist then offered to transfer me to another room. I agreed because I needed to take a shower. Unfortunately, the new room was smaller and lacked some basic facilities. I called the reception once more to request a floor towel, but I was told that none were available at the moment due to certain reasons.
Overall, the experience was very inconvenient.
ผผู้เข้าพักالغرفه صغيره ومنديل الحمام من النوع الردئ ولاتوجد أدوات الحمام كامله مثل باقي الفنادق فقط هذه ملاحظتي عدا ذلك كل شيء جيد جدا ..للعلم طلبوا مني رسوم زياده ١٠٠ ريال على مبلغ الغرفه لأنني سجلت دخول الصباح وهذا لم يعجبني لكنني كنت مضطره من تعب السفر .
FFahadقضينا وقتا ممتعاً ٢٥-٢٧ يناير في هذا المنتجع الفاخر جدا
كل شي بيرفكت فوق الخيال لا استطع الوصف بدقه
الموظفين رائعين مهنيين لديهم تدريب عالي وأخلاقهم عاليه . وأخص بالشكر الانسه ريناد والسيد منصور خالد اخجلونا من شدة حفاوتهم واهتمامهم
قررنا العوده مراراً في هذا المنتجع
شكرا لصاحب فكرة هذا الصرح في هذا المكان المناسب الخلاب وشكراً للاداره على اختيار هؤلاء الشباب الرائع
وعلى الجوده في كل مكان بالمنتجع
We had a wonderful time in this luxurious resort. Every was thoughtful and perfection and it was an indescribable experience. The staff are professional and highly trained and have been a great addition to our experience. I would like to personally thank Mr .Mansour and miss.Renad for their exceptional service.
We have decided to come back again and would like to thank the resort and its sponsors for a wonderfully place. And most importantly thank you thank you
Sshaikh shabazBeing a 4 start hotel..I was expecting it will be nice trip but it was average .
Room furniture old and found no tooth paste in bathroom need to call room service .
AC was chilled n the remote was not working
It was an average experience
IIqraaThe hotel is very clean and the staff is amazing. The rooms are spacious and very well insulated for winters. The reception guy was really helpful. They also have a restaurant and a storage room. Would definitely come back.
ผผู้เข้าพักIt’s clean and modern , I like it too much , but its breakfast is very simple
I appreciate the people there specially the Saudi guy who is in reception , I don’t remember his name
Thanks