Room: spacious and comes with basic amenities.
Cleanliness: average. The air con compressor is cherry mouldy and needs frequent cleaning for the damp environment.
Breakfast: simple buffet breakfast, should provide fresh salad instead of so many fried processed food.
Front office: SLOW and should improve on the service.
A very recommend hotel as the room is super big. Very spacious. And the location is so great. You can chill at the podium roof top bar where you can get the sea breeze. All in all is definitely recommended and the Seaview is superb
It is an old hotel but well maintained. Breakfast was ok but still can improve. The room and corridor smell like old musty carpet. Aircon is centralized so cannot adjust the temperature
The Chateau Spa & Wellness in Bukit Tinggi delivers an exceptional experience. The service surpasses expectations with impeccable attention and personalized care from attentive staff. From arrival, a tranquil atmosphere embraces you. Overall, it earns a resounding mark of excellence for outstanding service and a serene ambiance. Thanks to Mark for his excellent service during my second visit.
IIda ARGreat service and friendly staff. However like many other review mention below, they are very strict regarding total occupants inside the room, my sister in law also said the same. Hence probably next resort board meeting, can consider to terminate / abolish the such rules. The resort must remember tourism in Malaysia are usually family oriented, hence should prioritise family friendly place/hotel/resort. Do not hurt the occupants/ visitors pf the resort’s feeling. Not all are privileged to book luxuries room for their family. Hope cam consider🙏 other resort/ hotel very rare have such rules. But overall okay, abort the rules would really recommend this place to relatives and friends.