The room was clean enough, but unfortunately the air conditioning wasn't cold enough. I've already notified the front desk staff, but it hasn't improved.
even though the hotel is old but still neat and clean.. all the facilities are there.. suitable for those with families.. car parking is also easy and plentiful.. just the water pressure is too slow, hope it can be fixed.. the aircond is cold and very good
I enjoyed my 2-day stay at this hotel. The pool was a nice addition, and the room was easily accessible. Cleanliness was decent, and the room itself was comfortable—just right for solo travelers. For those staying in the deluxe room, do bring your own toothbrush, toothpaste, and slippers as they’re not provided. The food available for order was quite good, and I had a lovely view from my room. Staff were friendly and helpful, which made the stay even better. Overall, a pleasant experience and good value for the price.
THANK YOU TO THE STAFF WHO MANAGED THE REGISTRATION COUNTER FOR UPGRADING THE ROOM FOR FREE. AFTER SEEING THE CONDITION OF THE THREE OF US WHO BOOKED A SMALL ROOM FOR THE THREE OF US, THE FOOD WAS ALL OK, THE LOCATION WAS ALL OK, ONLY THE PARKING WAS LIMITED
I recently stayed at AC Hotel by Marriott Kuantan and had a very pleasant experience. Jeff at the reception was very polite, friendly, and helpful throughout our stay. We were also pleasantly surprised to receive an anniversary cake in our room after I had placed a special remark during booking — a very thoughtful gesture by the hotel.
Overall, we were very happy with the stay. The swimming pool using salt water was definitely a plus point and made the experience even better. The breakfast was good and the food tasted great as well. Highly appreciated the hospitality and service provided by the Marriott team. Never disappointed of choosing Marriott!
IIgnasExcellent resort, good food, very nice environment and atmosphere. Only issue we had was with pick up from the jetty ferry. We arranged pick up details via email and got a confirmation, however, when we arrived there was no one to pick us up. We tried calling hotel front desk and whatsapp but no response. Finally a local shop keeper helped us call a different number and they come pick us up from Tunamaya Resort. They said they had no details about our pick up time despite having confirmed it via email more than 2 weeks prior. Otherwise, our stay was very pleasant.
CChalkgrrlWe had an amazing stay at the Tioman Dive Resort. My partner was here to be open water certified (they are PADI accredited) and the Air Batang (ABC jetty) is quite close to the resort.
Our room was exactly as pictured. Very spacious for us. Air con and fans worked well. They provided coffee & tea daily. Cleaning was also daily, with towels changed but no sheets being changed (completely fine for us). The resort has free water (cold and hot) stations all around, very convenient. WiFi in the room was very spotty but super strong at the dive center.
Staff was super friendly and helpful. We hired local transport from Tekek to ABC through them since we couldn’t get ferry tickets to the ABC jetty when we arrived and they also helped us buy tickets back to Mersing because we did not have a Malay bank account.
They don’t have a restaurant on site but they do have a same cafe that made roti in the morning and evening and a bar that serves various drinks. Fortunately there are many restaurants all around them.
We loved our stay and would definitely come again.