This hotel always my choice to go but i do think that cleanliness part need to improve. We still able to see hair strands on the bathroom floor. Upon enter the room, there is some unpleasant smell as well.
Stayed for 2 nights
Always to stay here rate wise depends, u could grab a great offer but unfortunately i didnt
I stayed dueing ramadan, and had 2 sahoor but both servings are dissappointment, tasteless and i dont know
Even try their iftar programme too, but hurmm sadly it was the same
Silver linings is walking distance to Imago mall, 10min ehailing to airport
The parking is free (first come first serve)
Owh forgot about the room smell, smells draft abit
Recommended hotel but need to step up on the culinaries.
Had a great stay at Hyatt Regency Kota Kinabalu. The hotel is located in a very convenient area with lots of restaurants, cafes, malls, and the waterfront all within walking distance. Perfect location for sightseeing and food hunting.
The room was clean, spacious, and comfortable with a nice city/sea view. Staff were professional and friendly during check-in and throughout the stay. Breakfast selection was decent and the facilities were well maintained.
Overall, it was a comfortable and relaxing stay. Would definitely recommend for both couples and families visiting Kota Kinabalu.
The cleanliness and location are good, which made the stay comfortable overall. However, it would be better if hairdryers and irons were provided in every room, although I appreciate that hairdryers are available upon request from reception.
The soundproofing could be improved, especially for light sleepers, as noise from other rooms, slamming doors, and the parking area can be heard quite clearly. The curtains are also not dark enough to block out morning light.
Considering these factors, the price feels quite high for a budget hotel. I hope there will be improvements in the future.
The service is acceptable, but the reception staff could be more welcoming during check-in and check-out. Improving guest interaction would enhance the overall experience and create better opportunities within the hospitality industry.
FFrancisca YongEasy access to parking with RM2.00 charges only. Need to inform the counter before going out from the car park. But the room are quit dusty and old. Bought my own room perfume to get rid of a weird smell from the room. Room was big but the room environment was not pleasant. Toilet was clog and I checked out earlier, TRIP made it easy and i manage to get a refund because i change my schedules. Suppose to check out on 25th but change check out date to 24th.
BBrendon VI had an amazing experience at this hotel. The rooms were spotless and very comfortable, expect the toilet is sharing and it's very dirty!. The staff were friendly, helpful, and always ready to assist with anything I needed. The location was perfect, and the view from my room was absolutely stunning — one of the highlights of my stay. Everything about this hotel felt high-quality, and I would definitely come back again. Highly recommend!
ผผู้ใช้ไม่ระบุชื่อI didn’t pay much attention to the hotel’s details because I was out scuba diving every day. This hotel is old, so if you’re looking for a super clean and modern feel, this isn’t the place for you. They provide a good breakfast, and the staff even packed it for me since I had to leave early for diving. The location isn’t far from the main center, and there are plenty of shops nearby, which is convenient if you want to buy snacks or grab a quick meal.
JJoeytiniThe room has a very vintage feel, and given the price we paid, we didn’t set high expectations. However, we were truly surprised by the location — the balcony faces directly towards Mount Kinabalu, offering a breathtaking view!
The room itself is quite basic, with only essential amenities like towels, a hot water heater, hangers, a kettle, and a hairdryer. But what truly made our stay memorable was the owners, a lovely couple who treated us like family. Their warmth and hospitality were beyond expectations, and they were always ready to help with any inquiries about Kundasang.
They also mentioned that the place will be undergoing renovations soon after nearly 30 years. I am really looking forward to returning. Because honestly, their hospitality won my heart! ❤️
LLove CoffeeMy first stay here and I think would be my last too. Was actually requested a quiet room but still giving the room which facing the contrustion site. Noise of the construction site was up to 10pm+ and 5am+ the prayer from the nearby mosque will make you jump!
Impressive with the location but not the room. Furnitures in room quite old but still acceptable, but cleanliness and maintenance was terrible.
1) Water leaks out from shower room to walkway via the wall.
2) Old and dirty toilet with mold
3) Malfunctioning light bulb
4) Stains on the towel ( sticky like chocolate, like unwashed)
5) Ants on table & bed!
6) Loosen door lock
7) Dirty chair
ผผู้เข้าพักOverall, our stay was very good – actually, better than expected! We had a lovely balcony with a nice view. The pool itself was nice – perfect for relaxing after a day of exploring.
The apartment was clean and had everything we needed. Staff was helpful. After we checked out, we accidentally left some clothes in the washing machine, and they kindly recovered them for us. That kind of thoughtful service makes all the difference!
Downstairs, there are plenty of food options, so you’ll never go hungry.
I’d definitely recommend this place for couples or small families looking for a comfortable, well-located base. Great value for money.
ผผู้เข้าพักIt's a little out of town but I chose it for the close proximity to the beach and swimming ,which is about a 10min walk from the hotel. There are street food and drinks stalls available from about 3pm . Tanjung Aru beach is beautiful, uncrowded and the beach shelves away gently making it a safe swimming area. However, the beach had rubbish washed up and maintenance isn't a priority I guess. I swam everyday and didn't get sick ,that's a bonus.
The room ( the whole place)was tired looking, it could do with a lick of paint and maintenance. Room was clean when I got there but I strongly doubt it was cleaned in the entire time I was there for five days. Often had to ask for toilet paper , shampoo and shower gel , and coffee sachets etc ,basics to be stocked whenever housekeeping does their cleaning. Air con worked for me although the settings couldn't be altered !
The bed springs creak and you feel the springs when you sit on the bed but I slept ok only because I was usually exhausted from the day's activities . The beds and mattresses definitely need renewing though.
The fridge was mouldy and smelly , what a blooming shame : /
The safe was broken - hallelujah!
I kept my room door locked at all times only because Reception staff hardly looked up to see who comes and goes- they sit very low,almost out of view at their front desk. I wasn't convinced about their perception of safety especially as I'm a solo female traveller and I need to be alert and take great caution.
Casuarina Hotel are you taking note?
Reception is helpful but that depends who is present.
Lifts work fine without too much of a wait. The cafe on ground level serves an American breakfast but I couldn't tell you whether that's worth your while. It looked like Mary Celeste everytime I peeped in there so wasn't convinced about getting fed or a service. Therefore, I had fruit and snacks as standby .. There's a lovely restaurant a few yards from the hotel called the Yolo Seafood Restaurant which tends to open from 11.30am- delicious and inexpensive with friendly staff.
Grab taxi fare to city centre varies from MYR 7- 25 Ringgit ,the higher tariff if returning during commuter rush hours from city centre which is a 15- 25 min ride .
Would I stay here again ? I would actually knowing all its idiosyncrasis compared to so many awful or simplly mediocre accommodation charging an arm and a leg , I think Casuarina is just ok . Value for money? I don't think so .