This was a one-night stay whilst travelling on business so I was really only looking for a clean room with a comfy bed with a decent breakfast in the morning. This hotel delivered well on all three counts. It is also very conveniently located for the M40 with a McDonald's right next door. I booked for a very reasonable price and much preferred it to some of the Premier Inns that I've stayed in recently.
This hotel is beautiful in a perfect setting, very close to Stratford-upon-Avon. The only negative points are around meal times. Breakfast supplies need better management or a dining room manager. Items were often running very low t9 depleted, and manu guests had to keep asking for the missing items.
Secondly, wedding parties / guests pass through one of breakfast rooms to reach the wedding ceremony room. Guests were being ushered in to the breakfast room where hotel guests were still finishing up there breakfast. This room should be kept separate and hotel guests given space and time to enjoy their breakfast. We moved in to the bar area but that was worse, as people piled in before 11am for drinks!
If the bar is going to be open then ushered wedding guests in to one area rather than disrupting guests staying at the hotel. We felt very uncomfortable and as though we were intruding on them.
The other point I would like to make is about the lady who announces the wedding info should be more courteous to staff. I heard an abrupt command for an item to be moved .. this is rude and unacceptable, especially in front of guests or anyone, for that matter, let alone embarrassing for the member of staff involved.
All the staff were lovely, I just think they would benefit from some training or guidance on running a well organised breakfast room. Dinner was fabulous, just a little disorganised and slow at times. Needs to be a bit more attentive
The Spa and pools are wonderful.
Overall, we had a most wonderful stay and our room was excellent!
I would definitely go back again.. just employ some more staff,, seasonal if need be.
1. The hotel location is fine. Near the town and nearby cafe. Nice.
2. The room have USB C charging port. Good for my Apple Iphone 16 power up. The lighting control of the room is simple and easy to manage.
3. Breakfast: Good, Much Choices.
4. Staff service: On June 1, I requested the duty staff at the lobby at 7:30 AM to arrange for my room cleaning, including towel replacement. Unfortunately, upon my return at 10:00 PM, the room had not been cleaned. As it was very late, I chose not to call for staff assistance and cleaned the room myself. This is an area where the hotel can improve its service reliability.
ทุกอย่างดียกเว้นการเช็คอิน
โรงแรมยืนยันว่าไม่ได้จ่ายเงินค่าห้องพักล่วงหน้าและเพื่อเข้าใช้ฉันจะต้องจ่ายที่โต๊ะ
ดิฉันจึงได้จ่ายไปสองครั้งสําหรับการจองเดิม
เคยลองเส้นข้อร้องเรียนของ Premier Inn แต่จบด้วยการไล่ห่านป่าที่ไม่มีที่สิ้นสุดและไม่มีความช่วยเหลือใดๆ
ดีมาก
44 รีวิว
8.5/10
ราคาเริ่มต้น
AUD 90
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีพร้อมอาหารเช้าในวอริกเชียร์
รีวิวล่าสุดสำหรับโรงแรมในวอริกเชียร์
ดูทั้งหมด
8.3/10
ดีมาก
ผผู้เข้าพักThis hotel is beautiful in a perfect setting, very close to Stratford-upon-Avon. The only negative points are around meal times. Breakfast supplies need better management or a dining room manager. Items were often running very low t9 depleted, and manu guests had to keep asking for the missing items.
Secondly, wedding parties / guests pass through one of breakfast rooms to reach the wedding ceremony room. Guests were being ushered in to the breakfast room where hotel guests were still finishing up there breakfast. This room should be kept separate and hotel guests given space and time to enjoy their breakfast. We moved in to the bar area but that was worse, as people piled in before 11am for drinks!
If the bar is going to be open then ushered wedding guests in to one area rather than disrupting guests staying at the hotel. We felt very uncomfortable and as though we were intruding on them.
The other point I would like to make is about the lady who announces the wedding info should be more courteous to staff. I heard an abrupt command for an item to be moved .. this is rude and unacceptable, especially in front of guests or anyone, for that matter, let alone embarrassing for the member of staff involved.
All the staff were lovely, I just think they would benefit from some training or guidance on running a well organised breakfast room. Dinner was fabulous, just a little disorganised and slow at times. Needs to be a bit more attentive
The Spa and pools are wonderful.
Overall, we had a most wonderful stay and our room was excellent!
I would definitely go back again.. just employ some more staff,, seasonal if need be.
ผผู้เข้าพักThe hotel is in a great area of the countryside of Warwickshire. When you arrive the bar/food service next door is currently having maintenance issues so it is not currently open. When we arrived, the service was amazing:kind, friendly and approachable. On arrival to our room, the room (21) was a big size. The double bed was huge and double beds were available to our 2 children - even with our luggage scattered around the room, there was still plenty of room for the children to run around and play. My fiancé said the room was quiet warm but I liked the temperature of the room and found it pleasant - not too warm or cold and was very comfortable.
The only amenities we would have benefited from as a family, was a fridge because our youngest needs dairy free milk for the night. However, I appreciate this is a luxury within hotels so it wasn't a factor to complain about.
The beds were comfy. Breakfast in the morning - running from 7am-10am (we arrived at 9am) was a little disappointing. There wasn't much choice and a lot of items we had to wait for between 10-15 mins - and without saying anything to very absent kitchen/buffet staff, it wasn't topped up. I made do with what was left but I didn't end up having any toast (no bread), no bacon and no eggs. Not worth the £12.99 price tag. I have seen this mentioned in other reviews but breakfast area was conservatory-esque and quite cold. As mentioned previously, customer service was great and this was upheld at checkout. No close local amenities, evening restaurant, local shop etc but overall, a lovely stay.
YYuanI came to stay as I needed to attend a meeting in the Birmingham Business Park the next day morning. The B&B was on the edge of the Coleshill. It was an okay stay, and just about okay. I won't be against staying there again, but there is nothing special to lure me back either.
Plus: James ware expecting me when I arrived and showed me the key and the room. He also took my order for the next morning. The room was of decent size. There are lots of lights in the room. The bed was okay. There is on site parking space. The breakfast was ready when I walked down to the dining room.
Minus: At £148 a nigh this was certainly not good value for money. The facility was a bit basic, albeit adequate (tea/coffee/kettle/biscuits and hair dryer). There was one bottle for hair/body wash and there was a small soap in the bathroom. Bathroom is just about of adequate size for one person. The water temperate varied a bit while on show, but workable.
Also my room was on 2nd floor, with narrow steep stairs. It was okay for me as I traveled very light. But it would be tricky for someone with big luggage or mobility restraint.
ผผู้ใช้ไม่ระบุชื่อI spent two nights here for the Shakespeare celebrations and absolutely loved it. The house has such a perfect ambience — cozy and welcoming.
The room was perfect, too: spacious, clean, and comfortable. I also liked that they had a TV in the room — it was nice to have it on for some white noise since I was travelling alone. Plus, they provided an electric kettle with instant coffee, milk, and tea, which was a nice touch.
The bathroom was spotless, and the amenities (soap, towels, etc.) were complete.
They offered several options for breakfast, but I always went with the English breakfast—and it was so good! Not to forget, cereals, fruit, jam, and milk were also available in the dining room.
It's too bad I didn’t have the chance to enjoy the separate kitchen, but the street view from its window gave it such good vibes.
I would definitely come back here if I revisit this city!
ผผู้เข้าพักLovely room and bathroom was really nice with walk in shower and bath, under bed lighting which came on when going to the loo in the night which is helpful in strange places. Breakfast included
The balcony was private with amazing views. Took duck and swan food and the ducks and fish came from everywhere lovely to watch Deb