On the first day of our stay at the Shangri-La Hotel, when we went to the reception, most of the staff did not speak English. However, a lady named Zoe Zhou helped us wholeheartedly and was extremely kind and professional. Sugar was also very helpful, and we are truly grateful to her.
We had a lot of luggage and it did not fit into our suitcase, so we asked a male staff member to bring us a box. He not only brought the box but also kindly provided tape as well. His thoughtfulness and willingness to help really impressed us.
Overall, the staff’s sincere support and warm attitude made our first day at the hotel very comfortable and memorable. Thank you very much!
A very well located hotel. I had a room with an evening dun view and mountains in the background. Breakfast is simple and good. Corridor carpets are dated, can consider a change.
The location is convenient, with a mall diagonally across the hotel. The front desk staff are polite. A common problem in China is that people will still smoke even in non-smoking premises. I couldn't sleep well as I could smell the smoke coming from the ventilation duct. The hotel can also check their sheets and not use sheets that have a hole in them.
ZZSHUMENPleasant Surprise at The Orange Hotel in Tongliao, Inner Mongolia
I recently had the pleasure of staying at The Orange Hotel in Tongliao, Inner Mongolia, and I must say, it was a delightful experience. From the moment I stepped into the lobby, I was greeted with warm smiles and excellent service.
The hotel's location is convenient, providing easy access to local attractions and business districts. The rooms were clean, comfortable, and well-maintained, with modern amenities that added to the overall comfort of my stay.
One of the highlights of my stay was the hotel's breakfast at ground floor, which offered a variety of European continental and Chinese dishes that catered to different tastes. The staff was attentive and provided excellent service throughout my dining experience.
The Orange Hotel also has a range of facilities, including a gym and laundry, which I took advantage of during my stay. These facilities were knowledgeable and helped
me save time on the trip.
Overall, my stay at The Orange Hotel in Tongliao, Inner Mongolia, was a pleasant surprise. The combination of excellent service, comfortable accommodations, and convenient location made it a memorable experience. I would highly recommend this hotel to anyone visiting the area.
RRuan Ming Jun (The Good King)Staying at Xilamuren Grassland Tourism Resort was one of the most heartwarming and memorable parts of my journey in Inner Mongolia.
The accommodations were clean, cozy, and perfect for the grassland atmosphere. I truly appreciated the attention to detail in every service – from check-in to meals and daily activities. The resort provided everything I needed for a comfortable and immersive experience.
But what made this place stand out most was the hospitality of the host. The owner was incredibly warm, welcoming, and attentive. He went above and beyond to make sure every guest felt at home – and that’s something you don’t find everywhere.
If you're looking for a genuine local experience, with both comfort and connection, I highly recommend this resort.
5/5 for service, accommodation, food, and especially the amazing host.