ผผู้เข้าพักThe food selection at breakfast was superb. All the staff were lovely and helpful, especially at breakfast. The swimming pool was always clean and tidy, nothing broken or dirty. Only thing that could have made our stay better was if the pool were open longer
ผผู้เข้าพักThe location of this property is excellent and was easily the highlight of our stay. Staff were friendly and helpful whenever we needed assistance, and the bathrooms were clean and well maintained.
Unfortunately, there were a number of issues that affected our overall experience. The blackout blinds do not fully cover the windows, allowing daylight through the sides from very early in the morning, which made it difficult to sleep. We initially had to change rooms due to cleanliness concerns. In the first apartment, we found some soiled items in the bathroom bin and a heavily rusted tin opener. In the second apartment, there were unpleasant smells coming from the fridge and the cupboard under the sink, and while the tin opener was in better condition than the first, it also showed signs of rust. Some areas also appeared to have been missed during cleaning, including around the fridge hinge.
The biggest disappointment was the comfort. The sofa beds were uncomfortable to sit on, with the cushions constantly sliding forward. The main bed was even more disappointing. It appeared to be two beds pushed together, was noisy whenever you moved, and provided one of the poorest nights’ sleep I’ve had in accommodation. By the end of our stay I was waking up with a sore, stiff back, which was particularly frustrating as this trip was supposed to be a break after several weeks of physically demanding decorating work at home. For a bed advertised as a large double, it also felt surprisingly short.
We also experienced an issue with our room key after arranging a late checkout, which meant an unnecessary trip back to reception to have it reprogrammed. Noise from furniture being dragged around in the apartment above was noticeable during our stay as well.
Overall, the apartment had the facilities we needed and the location is hard to fault, but the comfort, maintenance and attention to detail fell below expectations. While I appreciate the friendliness of the staff, I would think carefully before choosing to stay here again.
Ccharleston1The hotel was amazing! The service was fab, all the staff were so lovely and really helpful. The room was great and had everything you could need, and I loved the fact that all the toiletries are plant based! The location was also amazing, just round the corner from the nightlife if you wanted it (but completely silent from inside your room). It's very central so really easy access to anything you could want really.
Would definitely stay there again and already recommended it to some friends.
ผผู้เข้าพักHad an exceptional stay at this hotel! The entire place was spotless and immaculately maintained. The staff were incredibly friendly and welcoming, making me feel right at home. The breakfast was truly amazing, offering a wide range of choices that catered perfectly to different dietary needs. Everything was fresh and delicious. I can't recommend this place enough!