"In St. Gallen, the hotel is very well located, just a few minutes away from the main station.
From my perspective, the service was good. The hotel incorporates some modern technology, including a service bot that delivers drinks directly to your room upon request.
There is a Japanese restaurant within the hotel. While I find it slightly overpriced, this is, of course, a matter of perspective.
For example, if you buy a drink and do not finish it, there is no way to keep it cool, which leads to unnecessary waste. Having a fridge would also allow guests to grab a cold drink whenever they need one.
I also noticed that the room was somewhat noisy due to the construction work around the hotel.
Overall, I would still recommend this hotel for a short business trip to St. Gallen."
"C’était le moins cher des hotels mais 110€ quand même. Pas de Wifi (il est censé y en avoir mais impossible de recevoir le code par SMS sur mon portable français et pas de solution de remplacement proposée), pas d’ascenseur (3 ou 4 etages à grimper je crois en ce qui me concerne), pas de clim (mais heureusement un ventilateur car il faisait 31 dehors), il n’y a que 2 places de parking affectées à l’hotel et pas de cour. Tout le reste était très bien, remise des clefs, possibilité de laisser un bagage et de le reprendre, bon petit déjeuner . Conclusion : ce serait bien qu’ils s’occupent du problème du wifi car c’est vendu explicitement avec la chambre."
Overall facilities very good. Staff also polite. But experience with catering is below expectation.
I had dinner in the hotel on the first night, and choices were limited and expensive. I had a fish but found out half cooked during serving. They just took the remaining portion into the kitchen and re-cook it instead of replacing a new one.
Breakfast on last day was also annoying. Our orders of egg was delayed/forgotten ! After chasing, my wife's hard boil egg order became soft egg. And my fried egg order never came and I just gave up.
I guess visitors of the property typically has a car and I strongly recommend people to have meals outside.