From walking into the hotel to checking in I was greeted by pleasant and nice staff, helpful and cheerful. Stayed in the bar for a quick drink before going to the room and the bar and restaurant was clean, warm and inviting. Was nice to see it being used by others staying at the hotel for evening meal.
Lift wasn’t working but the stairs to my floor wasn’t an issue, I travelled light. The room I booked was a double room, which was clean and comfortable for the one night I stayed. Perfect location by the station and close enough to the shops and bars in the city itself.
A much better experience than last time. The staff were friendlier and more helpful, the room was much cleaner and was full of amenities that should have been provided in my previous stay, and overall an excellent experience and one I hope will be repeated on my next stay in a couple of weeks.
Hotel experiences range from luxurious, memorable stays with personalized service to challenging situations requiring quick, empathetic problem-solving.
The hotel and staff are great,but unfortunately on this stay the fire alarm went off at 4am in the morning,due to a fault..so broken sleep unfortunately
Lovely hotel, room was very spacious and very clean, staff were very friendly and helpful. Would definitely recommend this hotel. Close to shops and train station. Will look to booking a stay again at this hotel.
Check in was easy and the lady on reception was very friendly and helpful. Our room was large and cool. Lovely bathroom with quality shower gel and shampoo provided. I had several hours to myself so I made use of the gym, great equipment and all very clean. Good swimming area, very busy on a Saturday afternoon. Enjoyed the sauna and steam room. Had curry in the bar which I thought was overpriced. We had a great, comfortable night’s sleep followed by a delicious breakfast with lots of choice.
KKelv69Great hotel. Close by to the motorway meant convenient but quiet. The spa facilities were excellent. The steam room was very effective, which isn't always the case in many hotels, even shortly after opening first thing in the morning it was up to temperature.
Room was clean and comfortable.
As for the restaurant, I'm still wondering when the potato shortage started in this country! My fish and chips could have done with some more chips. There were so few they were able to hide them all under the piece of fish! That's a shame as the food was really nice.
Would definitely stay again and will look out for Leonardo again in future as a previous stay somewhere else was really nice.
RRosie ❤️Such a beautiful hotel. Staff are extremely welcoming. Everyone is ready to help. The hotel itself is kept very clean. We definitely had a very comfortable good night's sleep. Breakfast was good. We loved the leisure facilities.
The jacuzzi was our favourite, the water temperature wS like having a nice very hot bath! It was amazing. It was the best one I've seen ever. Also it was a very good size.. The swimming pool was far too cold for me to go in. I'm a cancer patient and I can't go in cold water. That was my only negative point.bi would have loved to go for a swim. The steam room and sauna were good. I also noticed there was a good gym but I didn't go there.
There was A lovely furnished quiet room with plenty of sofas and coffee tables around to relax or work. Also a computer with Internet and a printer for our use which was really good for working guests. I booked this hotel overnight stay for my mum and myself as a little relaxing getaway and it was perfect. The car parking is not a problem at all.
We will definitely be booking this in the future fir jy whole family as we really enjoyed it.
ผผู้เข้าพักLovely hotel, room was very spacious and very clean, staff were very friendly and helpful. Would definitely recommend this hotel. Close to shops and train station. Will look to booking a stay again at this hotel.
FFyah KiddHotel experiences range from luxurious, memorable stays with personalized service to challenging situations requiring quick, empathetic problem-solving.
ผผู้เข้าพักTo customer service. My partner and l stayed at the Bosworth Hall hotel whilst travelling north for an overnight stay to break our journey and get refreshed to continue our journey. Sadly although the staff were amicable and the site was good we got very little sleep as there was hard noise through the night and early morning. This was acceptable but the bathroom facilities were unacceptable. There was very little water pressure so we could not shower and when inspected the pipe had obviously been faulty and leaking prior to our visit but the pipe had been wrapped with electrical insulation tape and the pressure reduced so it didn,t blow the tape off when used. It was a poor advert for a high class hotel. I attach a photo of the pipe. Also l expect you to make recompense to me. Regards Jacob Thomlinson.
NNingI stayed at the Holiday Inn Express East Midlands Airport and had a pleasant experience. The location is very convenient, just a few minutes from the airport, which made my early flight much easier. The room was clean, quiet, and comfortable, with everything I needed for a short stay. Staff were friendly and helpful, and the check-in process was smooth. The breakfast had a good variety and was well organised. Overall, it’s a reliable and comfortable option for anyone travelling through East Midlands Airport.
ผผู้เข้าพักThe hotel is nice with a touch of character. Breakfast was about average for a conference hotel, although the drinks machine was broken so hot water jugs were provided as an alternative, tea was cold! My room had windows that could not be opened, very poor water pressure in the shower water pressure so took ages to wash my hair. The TV remote was missing and the TV was a cheap hair that wouldn't stand up properly and the sound was awful. It was a twin room with only 1 bedside LED light which was quite dark. I arrived with not enough time yo order dinner. When I asked about other nearby restaurants, the receptionist struggled to provide much help. All in all a reasonable hotel for a 1 night stop over but has a generally cheap feel about it. I wouldn't recommend it for a long stay.