Great value for money hotel. Great western and Chinese breakfast with all fresh ingredients. English speaking and polite reception staff. Big and quiet rooms, nice shower and free bottled water. Nice coffee and bar selection in the lobby bar.
WWandering TouristMy room smelled like cigarettes which is relatively normal for China, BUT! I asked for a non smoking room yet there is an ashtray, when I wanted to do my own laundry they tell me that they’ll do it and send it to my room. Over 12 hours later my laundry was still not sent to my room. It takes 1 hour to run a normal cycle, and nearly 2 hours to dry with low heat. Why did it take 3x the amount of time? And the toilet was not clean, these brown specks.
ผผู้เข้าพักThe hotel was very nice, the staff exceeded my expectations, Igor the manager he did everything from withdrawing money, extending my stay till literally reading my mind, before I even asked he already knew what I wanted. Exceptional service will definitely come again 👏
ผผู้เข้าพักTo the Human Resources Manager:
Hello, we are travelers from Singapore. On October 20th, we checked into your Hotel. While waiting for check-in, we went to the ”birdie bean” lobby cafe, our host, Mr Jack Wan young and aggressive was very welcoming, providing sincere and attentive service. He was very diligent in his work, which was truly commendable! He left a deep impression on us, undoubtedly contributing to the hotel's positive reputation! Thank you.