The hotel is organised and clean, but there is only one problem, the lack of slippers and toothbrushes. I come from China, and there in all the hotels they have all the necessary equipment.
A modern contemporary hotel close to the Casablanca Voyageurs Train Station. The hotel has now combined with Campanile to have sole check in. The desk service is slow and inconsistent. I arrived at 3pm but had to wait an hour to get my room. The housekeeping was mediocre and the room wasn’t cleaned nor towels changed. I asked for this to be done at reception but to no avail. I needed an iron and was provided a broken one a day later. In the end I got my shirts pressed by the local dry cleaner. The room was spacious with decent views. The breakfast was limited and the same each day. Not a true 4* hotel. By combining with Campanile to cut costs has had a negative effect on service.
Hotel needs refurbishment especially the beds and beddings. Towels are worn out and needs changing. Service was good and staff were helpful. The location is excellent near to many great resturants as well as public transportion tram and bus stop was just around the corner. Convenient for a short stay.
모로코 여자친구를 보기위해 호텔을 예약했습니다. 건물은 깔끔한편이었습니다만, 실내에는 거품비누(향료향수계열)를 제외한 다른 비누 및 치약치솔 면도기 등 구비가 되어있지
않았으며, 실내에 냉장고도 배치되어 있지 않았습니다. 건물1층에 호텔식당은 깔끔했습니다. 저는 음식이 잘 맞지않아서 콜라를 시켰는데, 콜라는 별도 요금을 받았으며,
밤에 커피를 마시고 싶어서 1층 인포데스크에 내려가서 요청했으나, 일절 요구를 수용해주지 않았습니다.
AAreej Bakheet Yacoub AlNahhasHotel needs refurbishment especially the beds and beddings. Towels are worn out and needs changing. Service was good and staff were helpful. The location is excellent near to many great resturants as well as public transportion tram and bus stop was just around the corner. Convenient for a short stay.
ผผู้เข้าพักThe hotel room is simple and clean with nice details, such as wall-socket with USB port, blackout curtain (means a lot if you’re changing time zone), and hair-dryer etc. Sitting in the very Chinese style dining hall, enjoying complimentary Chinese breakfast with background music and occasional parrot voice jam-in, I once had illusion of being in “Joy Luck Club”-like movie, rather amazing. If you look for budget hotel in the city, highly recommend.
AArturThe hotel is located on the coast line and very nice choice for 1-2 nights stands. The suits are equipped with kitchenette and laundry machine. The breakfast is standard nothing specious. Recommended to stay
ผผู้เข้าพักA modern contemporary hotel close to the Casablanca Voyageurs Train Station. The hotel has now combined with Campanile to have sole check in. The desk service is slow and inconsistent. I arrived at 3pm but had to wait an hour to get my room. The housekeeping was mediocre and the room wasn’t cleaned nor towels changed. I asked for this to be done at reception but to no avail. I needed an iron and was provided a broken one a day later. In the end I got my shirts pressed by the local dry cleaner. The room was spacious with decent views. The breakfast was limited and the same each day. Not a true 4* hotel. By combining with Campanile to cut costs has had a negative effect on service.
JJose1999@The hotel is organised and clean, but there is only one problem, the lack of slippers and toothbrushes. I come from China, and there in all the hotels they have all the necessary equipment.
ผผู้เข้าพักDear Four Seasons Hotel Casablanca Team,
I want to express my heartfelt gratitude for the incredible experience we had during our honeymoon at your hotel. The welcoming decorations in our room, adorned with beautiful rose flowers, made our stay truly special.
I would like to give a special mention to Aida, who took exceptional care of us throughout our visit. Every time we needed assistance, she was there, ensuring our comfort and happiness.
Additionally, I want to thank the front desk manager, Samiya Bernoussi, for accommodating our request for a late check-out after we learned about our flight delay. Your attentiveness and kindness are greatly appreciated.
Thank you once again to all the staff for making our honeymoon unforgettable.
Sincerely,