โรงแรมที่มีสปาในแซนซิบาร์ตะวันตก แทนซาเนีย

I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari. There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe. They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again. Also, the WiFi was bad

The food was nice and distant from the airport was a good thing as our flight arrived a little after midnight. The staff were very hospitable and courteous.

The location is at the quiet side if the Stone Town. Due to it is situated inside a small alley, the directions could be quite complicated and we were lost several times to head back to the hotel. Despite being assured that it's safe, we were tapped by few mischievous children when we passed by a school near the hotel. That said, the room and hotel itself was great. We particularly enjoyed the breeze at the open air loft, where we could view the sea and ships from far away. It was indeed relaxing. The historical bed and bath in the room made the experience so unique. The only downside was there was insufficient of hot water for the bath. The breakfast wise was in fact the best we had in Tanzania, not to mention the impeccable hospitality provided by the staff there. Special shout out to the helpful staff who assisted us with our luggage during check in and out. Bear in mind on the steep staircase up to the room and inside the room to the loft. It might not be suitable for those who have knee problem, as you literally need to climb up and down everytime to the washroom. Otherwise, it was quite a memorable stay.

Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service. Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay. And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left. As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.

โรงแรมสวยมาก ตั้งอยู่ในใจกลางเมืองหิน ถ้าคุณชอบความหรูหรามากกว่าโรงแรมนี้สําหรับคุณ ฉันจะกลับไปอย่างแน่นอน อาหารและพนักงานที่เป็นมิตรทําให้การเข้าพักของฉันพิเศษเป็นพิเศษ

В целом неплохой отель, расположенный в центре старого города. Если у Вас с собой много багажа, то будьте готовы к тому, что такси не сможет подъехать непосредственно к отелю, так как улица на которой расположен отель является пешеходной. Пешком от ближайшей возможной остановки такси нужно будет идти около 50 метров. Завтрак по типу ”швецкий стол”. Комфортные матрасы и подушки. В ванной есть халаты и полотенце для ног. Душевая/туалет были чистыми с новой сантехникой. В номере также есть телевизор.

A very simple and cute room. Staff was very friendly and welcoming! The hotel is walking distance to everything. I will definitely stay there again if I'm ever back in Stone Town.

前台提供了一間已有人入住的房間，深夜23:00我們辦完入住打開房門已有一位中年男士在床上入睡，那位男士受到了驚嚇並且十分生氣，同樣的，我們也非常的驚嚇並且感覺十分尷尬。對於這樣的誤會，前台僅向該男士表達了歉意，並未對我們道歉。 更換房間後，我們的雙床房被換成了大床房。酒店並未對此作出解釋，由於夜深，我們放棄了換床休息了。 房間內有黴味，和一瓶喝完的礦泉水瓶，並沒有打掃乾淨。早餐時餐廳有很多蒼蠅亂飛。 對於此次住宿經歷，我感到十分不滿。

โรงแรมตั้งอยู่ในใจกลางเมืองและสะดวกสบายมาก อาหารเช้าค่อนข้างดี โดยเฉพาะเมนูแผนที่ไข่ และอาหารเย็นมื้อเดียวที่เรากินที่นั่นก็ยอดเยี่ยม ข้อเสีย : บริเวณนี้มีเสียงดังมากและห้อง (303) ตั้งอยู่ใต้ร้านอาหารบนชั้นดาดฟ้า จึงมีเสียงดังมากจนอย่างน้อย 23 ชั่วโมงและตั้งแต่ 6 โมงเช้า ถึงห้องน้ําจะสะอาดเราก็เจอคาเฟ่ 2 ตัว