I was completely ‘WOW’ by the services and the cleanliness of my rooms during my stay at Shangri La Nanchang. The cleaners who cleaned my rooms were consistent in maintaining clean and sparkling surface top of my rooms. We were given connecting rooms (2713 & 2714) which made it easier for me to walk over to my children without stepping out of my room in my pyjamas. Manager Mr Hank Zhang ensured my stay was pleasant, convenient and enjoyable for me as he knew that I was staying there for 5D4N with my 3 children. Counter staff Ms Ava Li was friendly and professional in handling my request with thoughtful act and professionalism. Thank you to all the staff in Shangri La Nanchang for making my last lap of the China trip a pleasant, enjoyable and comfortable stay from 21 to 25 December 2024. I would strongly recommending EVERYONE to stay at Shangri La Nanchang. Lastly, the bell boy and traffic control staff were always helpful and friendly in treating every guest with respect. Well done Shangri La Nanchang for training all your staff with pride and respect. ❤️💪👍😊 You can watch the fountain dancing every night at 7pm to 7.15 pm and 8pm to 8.15 pm. 🎄
This was our second stay at this hotel, and everything was still perfect. We want to express our appreciation for one of the staff members at check-in, Yuki. She remembered us—perhaps because of our limited Mandarin skills (haaaa....haaa.....)—and went out of her way to ensure we understood everything we needed to know. Yuki also reminded us to reach out to her or her colleagues if we needed any assistance. Her efforts made our stay even more enjoyable!!
There are two Hampton hotels in this area, so make sure you enter the right hotel name in getting local uber. We made a mistake :-)
Front desk, Sean, was exceptionally helpful. He helped us to change room that is without cigarette smell, offered to carry online shopping boxes up to our room, and provided a tourist map. We thank his service.
It's a new hotel, so the facitlities are in good shape. It's located on the higher floors of a commercial building, so offered good view of the city. Sean tried to offer us room with river view but not available as we checked in late.
Breakfast is mainly local flavor, good for us but might not be to western travellers. But I do hope that foreigners try out local dishes. Hey, that's the fun part of traveling.
Room is very spacious and clean, didn’t feel like leaving at all. Service staff are very friendly, polite and friendly.
Location is very very good. Directly in front of the hotel, a food street is 1 traffic light walking distance. Tengwang pavilion is when you turn left from hotel entrance, walk along main street, 3 traffic lights away.
Had also stay in their hotels in other cities. Had always trusted the Orange brand for their service level, rooms, and location
Totally recommend them if you are visiting Nanchang
The front desk is lacking a smile and warm service, my shower room is wet all the time, The hotel carpet needs a good steam cleaning all over. breakfast is so so but I enjoyed the restaurant lunch. Smoking or not need to enforce air quality