在攜程預訂了房間後,馬上有酒店工作人員Molly主動加微信,告知交通及住宿等相關事宜,非常貼心。酒店在泰州新城中心,距離博物館很近,是泰州地標性建築。入住後有歡迎飲料,可以在大堂吧飲用。房間乾淨現代,33樓有游泳池。早餐比較豐富,酒店服務人員態度很好。因為自己在大堂吧喝咖啡時遺忘了一個布包,到外面玩時才發現,馬上聯繫了M o lly,她馬上聯繫了相關工作人員,幫我及時找到了布包。再次表示非常感謝。
I had a wonderful stay at InterContinental Suzhou, conveniently located near Jinji Lake. The hotel itself was excellent, but what truly stood out was the exceptional service. Gwen at check-in and Cathay from Guest Relations went above and beyond to attend to my needs and ensure everything ran smoothly throughout my stay.
Their professionalism and genuine hospitality made my experience in both the hotel and Suzhou truly enjoyable. This is definitely one of the better InterContinental properties I’ve stayed at, and I would happily return.
ผผู้เข้าพักOur five days Stay(Our original stay was for one night only 26th April and were searching for other hotels when the counter staff upgraded our room to suite level much to our delight and we extended our stay for another four nights to 1 st May)to at Suisse Apartment was indeed marvellous and comfortable with the excellent service provided by the counter staff who provided help and assistance in every manner to assist us.They even gave us extra mineral drinks and two hand fans for the memory of our stay.
ผผู้เข้าพักThe place is beautiful. The rooms/cottages of the hotel are spread around a nice area. There is a vegetable garden and kids could feed the goats and rabbit. My kids loved the hotel and the room. Front desk gave us kids slippers and toothbrushes and a bag full of treats and snacks for the kids. Beds were very comfortable and the family room was beautiful with a balcony looking to the canal. Black swans swimming in there. The private outside hot bathtub was cool. They gave us some activity tickets (kids cookies baking, two free coffee cups and free entrance to the park beside), sadly we couldn’t use them, because we came noon and went to visit a different area , then left the next day after breakfast. The outside hotel surroundings are nice and peaceful. The food was great! Breakfast buffet is delicious. I would recommend it. There was a staff speaking English, but was not necessary for us. The service is very good and friendly…I’ll return.
ผผู้เข้าพักThis is a beautiful hotel however we were very disappointed that the outdoor pool was closed because it was not hot enough. We came in June. Be aware that the outdoor pool and beach is only opened July and August. Other than that, good food and good service
SShanghai hatWe stayed for two nights over the Christmas period. Having stayed at the hotel in 2023, we were looking forward to a similar experience. At check-in, we were informed that breakfast on the 25th would be a pre-ordered set meal rather than a buffet, which offered fewer options than the buffet available on the 26th.
The room service menu was also quite limited, with no Western food options available. I had hoped to use the swimming pool during our stay, but the pool area and changing rooms were quite cold, so I decided not to use the facilities.
That said, we truly enjoyed our stay overall. The staff were incredibly helpful, friendly, and welcoming, and their attentiveness made our time at the hotel very pleasant.