On the whole, it’s a really great hotel at the price. The rooms are spacious and clean.The staff were really helpful in organising things for my partners birthday and really went the extra step to make our trip special. Can’t fault the service.
My only gripes are that you can’t set the you can’t set up the aircon yourself in the rooms and the gym is limited.
Whilst arriving at the Don Pedro past midnight on the 22nd of June we were gasping for a cup of tea lovely kettle and cups in the room but no teabags upon asking at Reception no none available anyway just a suggestion it would be good to have a couple in the room for arrival, thank you
The hotel is old, but everything looks nice and shabby.
A lot of stairs to the sea, but also there is elevator.
Normal breakfast, a lot of pastry, but for my tasty could be more fresh vegetables, avocado and etc..
Nice, big rooms with cozy doors lile from movie lord of the ring.
Hotel com muito mais potencial do que o aproveitado pela gestão do hotel. Facilmente teria condições para melhor servir os cliente e elevar o nível do mesmo. Não considero que seja um 4* mas sim 3*. Bastava melhorar a limpeza do mesmo (no nosso WC encontramos 2 baratas!!!), mobiliário/equipamentos da piscina e zonas comuns e acabamentos dos quartos, como portas e móveis.
Teria potencial para até ser um 5* mas é realmente um 3*. Staff profissional, e resolveram todos os nossos problemas, mas mereciam tb melhores condições.
Everything was fantastic, hotel location, services and design of the hotel. I enjoyed the 2 nights there. Unfortunately the welcoming was not good for me as I waited for 3 hours and 20 minutes. Yes I came early before the check in time which is 2 Pm and I came at 11:50 and the front deck staff ( Eduard ) confirm to me that my room will be ready at 2 pm but till 3:10 pm only I got to my room after I esclate my issue to the front deck manager ( Peter ), the problem was not about the time I lost, but the attitude of front deck staff as he is looking to my face multiple times and he didn’t come to say sorry that your room not yet ready just to apologizing…
The rooms were nice and spacious with nice balconies on a great location. The rooms could use a renovation and be better cleaned especially in more hidden places like under the bed. The hairdryer overheated easily. The breakfast is good and varied and the staff is the best part of the hotel, super friendly!