Me and my parents had a good time during our stay.
Every one is so kind and polite. I love the amenities, food, location, and most especially our room view from our balcony that I requested prior to our checked-in date.
Away from the usual elyu noise at night time wherein you can really relax and enjoy the beach.
If you want a very peaceful and relaxing place, don’t hesitate to booked this place ‘coz it’s worth every penny you will pay. ☺️
We enjoyed our stay and loved that the resort isn’t crowded — perfect if you want a quiet and relaxing beach. The food was surprisingly good for the price and they provide free drinking water so you can just refill your tumblers. There are also nearby restaurants and tourist spots, and they can arrange a tricycle driver if you don’t have a car. The staff were very kind and even assisted us with an early checkout before their official opening time.
A few downsides: there was a bad smell in the bathroom when we arrived, no amenities were provided, and we had to request blankets. The restaurant area is also not very visible yet and seems like it’s still being improved.
Still, we had a great stay overall and would definitely return. Thank you!
The deluxe room was spacious for a family of 4, and take note of the washroom providing a “suite like” feel.
Although the cabinets were obviously worn out, one of them had molds and can even smell once you open it. However, room had been kept clean throughout our stay in.
There was a limitation on access to amenities.
The beach was closed due to soil erosion, hence we only able to use the infinity pool.
Prepare cash for the deposit of 2k per night.
No lift (south wing, ocean wing) we had to ask assistance from the hotel concierges to bring the luggages all the way up to the3rd floor.
The staff were incredibly nice and polite throughout our stay. The floors and surroundings were very clean and well-maintained, which made the place feel even more comfortable. And the sunset view? Absolutely magical such a beautiful and relaxing experience. Highly recommended!
However, I was very disappointed with the Trip.com booking and refund process. I originally booked two rooms, but one of the rooms was suddenly cancelled by the hotel and trip.com. It has already been 7 days, and I still haven’t received any update regarding my refund and its hard to contact them . What made it more frustrating is that the cancellation was not on my end — they were the ones who cancelled the booking, yet the refund process is taking far too long.
Because of this issue, I had to urgently look for another hotel and make another payment to cover our stay. I hope Trip.com and the hotel improve their room availability updates and customer service to avoid this kind of hassle for future guests.
I recently enjoyed a fantastic stay at Marand Beach Resort by Cocotel, and it was nothing short of spectacular. The location is absolutely stunning, with pristine beaches and crystal-clear waters creating a tranquil paradise. The rooms were spacious, clean, and beautifully decorated, providing a cozy and comfortable environment. The staff were incredibly friendly and attentive, always ready to assist with a smile. The resort's amenities, including the pool and dining options, were top-notch and greatly enhanced the overall experience. I highly recommend Marand Beach Resort by Cocotel for anyone looking to escape and unwind in a beautiful setting.
ผผู้เข้าพักRooms are clean and spacious. Staff are accomodating. The place has good open areas. View is good. The sea is just nearby. Can be improved by installing a more modern tv, quieter split type airconditioners. Overall experience is excellent.