⭐️⭐️⭐️⭐️☆
From the moment we arrived, we were warmly greeted by the smiling guards and helpful bell attendants. Check-in was quick, the lobby was clean and relaxing, and every staff member we met was courteous and welcoming.
Our family room was spotless, fresh-smelling, and spacious with a lovely view. The heated pool was perfect for the cool Tagaytay weather, and the staff at the pool and bar were very friendly. Breakfast was good though the selection was limited, and the breakfast receptionist could be more pleasant.
The front desk manager was attentive and accommodating, even offering a free late checkout. Overall, Hotel Casiana is a wonderful place for a relaxing and safe family stay — definitely worth coming back to! 👨👩👧👦✨
Such a good stay! the place is clean, the staff are super nice, and the rooms had complete toiletries and fresh towels. Food was solid & the Italian resto by the beach had really chill vibes + + the manager was cool too. The pools were clean, thankfully they were warm, which helped a lot since it was raining when we arrived. Overall, we were super satisfied with our stay. Totally worth what we paid for. Would def. recommend! ❤️
We enjoyed everything about the place. The rooms are spacious and ambient, the facilities (Pool, Gym, Jogging Trail around the Lagoon, and, of course, the Beach) were top notch. Kudos to the team who manages and maintains them!
People are friendly, quiet, and you will feel that you are in the province.
Very thankful for the guy who cooked for me and my friend so we could have dinner even though they are already closed.
There are lots of places there to chill.
Also, the number in the app or in the receipt is not updated, you might try to call it but someone would tell you that you dialed the wrong number. So if you would like to contact the accommodation you can try to message them here instead.
We celebrated my husband’s birthday on September 8–9 and truly enjoyed our stay. The resort and beach were clean, the food was good, and the staff were accommodating and courteous.
As a small suggestion, it might be helpful to provide something to address mosquitoes in the rooms—perhaps a screen door or a mosquito electric lamp.
Overall, it was a wonderful short vacay. We will definitely come back!
Very nice place to stay with families,mganda ung weather nung pumunta kmi kasi d masyado mainit at mejo windy kaya mganda pwede mgswim s pool though ung beachfront d tlga pwede mgswim pero u can hunt sea shells and small crabs s seashore kasi mangrove area kasi sya…mejo limited ung plated breakfast nila pero okay n rin…mganda room na double cabana very spacious khit 6 pax kau carry p rin…highly recommended!!!!
PROS: We enjoyed our stay although it’s only for 1 night. We tried to extend for another day but they were fully booked. The place is nice, rooms are clean & spacious with a good view of the Taal Lake. We had a relaxing massage we booked in their Spa after a day of swimming. We also enjoyed our dinner and drinks at terraza restaurant mainly because of the live music and very accommodating & friendly staff.
CONS: The place was a bit busy & noisy as there were a lot of guests. This place,apparently,is a popular venue for some company’s team building, so expect lots of busses and employees/ guests doing team building activities, lots of people in the swimming pool & in restaurant (especially during breakfast).There are some amenities (ex billiards & darts) that you won’t be able to use if there is a company team building booked for the day (as they prioritise those guests), which I think is unfair as we are all paying guests and it’s included on what we paid and there’s no one using them at that time.
Wifi connection is extremely poor! We used our mobile data all throughout our stay. TV didn’t work at all. We have to call the staff, about 4 times before finally someone came to check but still didn’t make the TV work.
Front desk need more staff; there’s always a long queue of people & it takes time before staff will be able to attend to you
ผผู้ใช้ไม่ระบุชื่อWe enjoyed everything about the place. The rooms are spacious and ambient, the facilities (Pool, Gym, Jogging Trail around the Lagoon, and, of course, the Beach) were top notch. Kudos to the team who manages and maintains them!
AAlwaystravellingHere's the revised review with your additions:
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I recently stayed at this hotel and had a wonderful experience. The view of the ocean from my room was absolutely breathtaking, making my mornings truly special. Check-in was impressively quick, and I received my key card in no time at all, which was a pleasant surprise.
The location is fantastic, as it's conveniently close to a mall and just a short walk to the beach, allowing for easy access to sun and surf. The hotel feels exclusive, providing a serene and upscale atmosphere that enhances the overall experience.
The room itself was lovely and well-maintained, and the bathroom was clean and modern, providing a comfortable space to unwind.
Overall, I highly recommend this hotel for anyone looking for a relaxing getaway with beautiful views, great amenities, and a perfect location near the beach!