Escape to Beatriz Rafaela Resort, where luxury meets nature. Experience serene accommodations, world-class amenities, and breathtaking view of the best sunset and for an unforgettable dining experience. Relax, rejuvenate, and immerse yourself in paradise.
I booked for 3 persons per room, with 2 breakfast so I was expecting to pay only for the additional breakfast of the extra person (no extra bedding requested), but was asked to pay for the full extra person with breakfast and no senior discount. I may have misunderstood, but the booking choices via Trip were also misleading (2person/room w/ 2 breakfast; 3persons/room w/ 2 breakfast; 3 persons/room w 3 breakfast; I chose the 2nd option).
Room service took a very long time, more than the promised 45mins.
One of the assigned rooms had a broken doorknob that wasn't fixed since it was on one of the connecting rooms.
Great hotel, close to whaleshark, fireflies and diving touristic center, it has a restaurant inside so you can eat there during your stay, it has many beautiful spots in the same hotel, excellent for relax and have a good time, the hotel has its own beach entrance, quite convinient for swim on the beach and go to your room. The staff is very nice and very helpful. I hope in the future they have internet so I can stay there longer doing my job.
Excellent rooms and bathroom, although the bar bathrooms were ok I guess... Amazing view from
the 2 infinity pools and the location near the beach was perfect. Our Butler, Ate Georgina was very kind and helpful. She even gave us a hike to her hometown and the food there was awesome!
The only downside was that we came a few days after a hurricane so some services were closed, though we were advised about the situation prior and we were okay with it.
I recommend coming here on your holidays to the Philippines!
We booked an overnight stay and i would say that our stay was comfortable enough. The room we were given was very simple, water pressure in the shower was low but overall it was okay given that there werent other hotels to choose from. We will definitely come back. Great value for the price.
Очень уютный отель. Когда читала отзывы немного переживала, будет ли нормально. Но всё было отлично. Чисто, по утрам чистят бассейн, мои дети в нм хорошо по плавали. Персонал был очень вежлив. Вас понравилось, рекомендуем!
ผผู้เข้าพักI booked for 3 persons per room, with 2 breakfast so I was expecting to pay only for the additional breakfast of the extra person (no extra bedding requested), but was asked to pay for the full extra person with breakfast and no senior discount. I may have misunderstood, but the booking choices via Trip were also misleading (2person/room w/ 2 breakfast; 3persons/room w/ 2 breakfast; 3 persons/room w 3 breakfast; I chose the 2nd option).
Room service took a very long time, more than the promised 45mins.
One of the assigned rooms had a broken doorknob that wasn't fixed since it was on one of the connecting rooms.