The hotel was nice and Tidy as you'd expect from a five star hotel. Breakfast was great and staff helpful. What I found strange was that you had to pay to use the spa (use of sauna etc.) With hefty price tag of €70 PP on Friday. My mattress was knackered springs broken and one side virtually collapsed. The bathroom door was taty with bits peeling off. Admittedly, I couldn't be bothered to complain and get my room changed after unpacking our stuff and noticing the state of mattress late at night. And parking was €18 per night, which I didn't notice of any mention of their website or Trip.com. They charged me for 2 instead 3 when I mentioned the mattress before checking out. To be honest there has to be some level checking the condition of the beds by the supervisor. The pool on the roof was very small, not worth bothering with except if want to sit beside it for suntanning. I didn'tnotice any offer of drinks or food at the pool. I gave service a four star only because we asked for couple of things to the room which didn't happen.
We stayed at this place for the 2nd time (first time was right before the pandemic) and I should say that the hotel successfully keeps up to its standards.
Rooms are clean and spacious, with almost everything you may need (except the iron).
The SPA area is fine, but better go there around noon before the new wave of the guests arrives.
Breakfasts are superb with a wide choice of hot dishes, pastry and drinks. That is really a great choice for Italy I'd say (sorry, Italy)))
The hotel territory is well kept. The sandy beach is right across the road.
The only minor thing which was a bit disturbing was the lack of toiletries. Nail kits, sewing kits and other things used to be available without any requests. Now you get the very basics and have to call if you need some extra. That's absolutely fine but.. feels like ”let's cut the cost” sign :)
But anyway, I loved the stay and will def be back some time.
Hotel Massimo was a great pleasant surprise both in terms of customer service and hotel quality. First I made a mistake of the reservation date and the hotel staff immediately helped to update the booking without additional charge. Second, when I request for a room change to a quieter area of the hotel, I was attended to promptly with a small charge of 10 euros to upgrade the room. Their breakfast was exceptionally tasty and staff was courteous and kind. One of the best hotel service I received in Italy! Highly recommended!!.
AAОтель находится в очень маленьком городке. Сам отель - хороший. Мне достался новый номер, шума не было. Очень чисто убирали каждый день. Из недостатков могу отметить: отсутствие шампуня, плохо работающий холодильник и отсутствие стаканов в номере.
За стаканами я обратилась на ресепшн, меня послали в бар, где выдали пластиковые стаканы.... Сама взяла стеклянные, поскольку не пью из пластика.
Отель и сама Тиррения - идеальное место для отстранения от мира. Жизнь в городе замирает часов в 8-9. Ходить некуда.
В 2х минутах ходьбы от отеля хороший супермаркет и несколько ресторанов. Ни в одном из них еда особенно не впечатлила.
Море - шикарное. Очень чистое. За чистотой пляжа тоже следят.
В получасе езды на автобусе от отеля - Пиза. Делать там нечего, кроме посещения башни, но это недолго - максимум минут 30.
Благодарю за отдых.
NNadezdaWe stayed at this place for the 2nd time (first time was right before the pandemic) and I should say that the hotel successfully keeps up to its standards.
Rooms are clean and spacious, with almost everything you may need (except the iron).
The SPA area is fine, but better go there around noon before the new wave of the guests arrives.
Breakfasts are superb with a wide choice of hot dishes, pastry and drinks. That is really a great choice for Italy I'd say (sorry, Italy)))
The hotel territory is well kept. The sandy beach is right across the road.
The only minor thing which was a bit disturbing was the lack of toiletries. Nail kits, sewing kits and other things used to be available without any requests. Now you get the very basics and have to call if you need some extra. That's absolutely fine but.. feels like ”let's cut the cost” sign :)
But anyway, I loved the stay and will def be back some time.
ผผู้เข้าพักHotel Massimo was a great pleasant surprise both in terms of customer service and hotel quality. First I made a mistake of the reservation date and the hotel staff immediately helped to update the booking without additional charge. Second, when I request for a room change to a quieter area of the hotel, I was attended to promptly with a small charge of 10 euros to upgrade the room. Their breakfast was exceptionally tasty and staff was courteous and kind. One of the best hotel service I received in Italy! Highly recommended!!.
EeM.MIf you're looking for a quiet place, with a spectacular view - it's for you. Everything was perfect..super friendly and helpful staff, direct access to the sea. Very cosy place, full of history. Delicious breakfast and coffee made by the barista. The place also has a big parking space to keep your car in a secure place close to the hotel. Highly recommended. We'll be back for sure :)
ผผู้เข้าพักThe room was nice but smaller than the photos fot that category . WiFi very weak. Towels were very worn and thin. Breakfast ok but needed an upgrade