The hotel is in a very prime location. The reception staff are very good and was A1 when checking in. Room was slightly disappointed, the was a bottle of water that had been drunk and wasn’t taken. The previous guest left things in fridge and house keeping didn’t remove them. They was very quick to try to charge me for the water and something else which I firmly told them I didn’t have anything. So they removed the charges. They do advise the guests visiting is an additional charge of 2000 reis but I’m sure she meant 200. As all of the money grabbing hotels now charge for guests that visit. More reason to use other restaurants on the *****. I probably wouldn’t stay here unless it was last minute, but the location is unbelievable for the price
Primeiro os meninos da recepção que são uns queridos, particularmente o Maike. Culto, educado e super paciente. Adorei a todos. O hotel, maravilhoso sem contar o café da manhã que mais parece um banquete. Se você está com dúvida , te garanto que vai gostar!
Acomodação limpa e bem conservada, cafe da manhã bom pelo valor pago pela reserva só achei a pousada muito barulhenta nas areas comuns,demais hospedes não respeitam horario e os funcionários tbm não chamam a atenção.
O lugar é bonito, a localização boa, o espaço do quarto bom. Porém, as camas das crianças extremamente barulhentas, as molas rangido a cada movimento. Solicitei a troca da cama inferior, porém não fui atendida. Isso resultou em noites mau dormidas e no meu ponto de vista, isso era fundamental. O chuveiro foi outro ponto negativo, péssimo. A TV, pouquíssimos canais disponíveis.
Adorei o hotel, todos muito receptivos. Muito bem organizado e limpo. Um diferencial de outros que tem uma mini cozinha, bom para quem tem criança pequena, até colocaram um berço para meu bebê.
NNiefaThe hotel is in a very prime location. The reception staff are very good and was A1 when checking in. Room was slightly disappointed, the was a bottle of water that had been drunk and wasn’t taken. The previous guest left things in fridge and house keeping didn’t remove them. They was very quick to try to charge me for the water and something else which I firmly told them I didn’t have anything. So they removed the charges. They do advise the guests visiting is an additional charge of 2000 reis but I’m sure she meant 200. As all of the money grabbing hotels now charge for guests that visit. More reason to use other restaurants on the *****. I probably wouldn’t stay here unless it was last minute, but the location is unbelievable for the price
ผผู้เข้าพักMy room was on the second floor of the building. It was noisy because apparently there is an event location beneath it and people laying at the pool had direct visability into my room.
I requested a king bed but got instead two single beds.
Breakfast was ok but highly frequented. So not exactly a calm place. Coffee was not my sense of taste and quality.
No questions had been asked during checkout about any feedback.
ผผู้เข้าพักI learned to read comments carefully. They all mentioned the hotel is old and been renovated. This means noise sometimes and different rooms. The one we got had NO internet connection, it was located in the second floor. Pools were great though. My kids had a blast, even in colder or rainy days thanks to the indoors one. The hotel is far away from the city center or any attractions. I understand no Uber tor transfers wanted to go there. We rented a car so it was not an issue.
FFellipe LuisO hotel é muito bom, localização privilegiada. Funcionários bem receptivos. As acomodações estão super novas, piscinas muito bem cuidadas, saunas e spa’s a disposição do hóspede! E também bicicletas para o hóspede poder aproveitar a cidade