Hi, all. It was a very strange hotel without any free water, or tee, or coffee in the room. All breakfasts were the same, without any difference for 10 days. Coffee machines didn't work.
Special problem was to enter the room, because the e-key didn't work often. I had to ask manager to fix the e-key to open the door many times.
Nespresso capsules which i found in the room costed 8 reals for one. And i knew about it only at the chekout. In the room there were no price list for coffee, but the price list for mini bar was there.
Great hotel with a great location - besides being on Copacabana, Ipanema is also within walking distance. The room was very clean, and you also have great French cosmetics Lóccitane for hair and body. I have no words to describe the great breakfast, which was very rich! I am very happy with my 5-day stay here and would come back again.Free chairs and umbrella on the beach.Amazing view from the bar and rooftop pool.Most delisious coffe I've had her in Rio.
We had a room towards the street in a lower level. The noise from the street was really loud. The room towards the back was completely quiet in comparison. Overall we enjoyed the stay but would be great if they can install better windows to make all rooms quiet.
Hôtel correct pour le prix .. bon emplacement. Très bon pdj varié. Personnel aimable.
Le seul souci c est que la chambre au dessus était en travaux pendant notre séjour☹️ sinon tout était parfait. Piscine et vue sympa rooftop
Moro no Rio de Janeiro, conheço muito bem e já morei na barra é recreio, amo essa região, está no hotel facilita está em eventos sem a preocupação de se estressar mantendo o tempo livre para melhor mobilidade para eventos na região. Recomendo com certeza a conhecerem o hotel. Vai conciliar o melhor do bairro com praias belíssimas da Barra da Tijuca e Recreios dos Bandeirantes. E muitas outras maravilhas do Rio de Janeiro.
Eu e meu Esposo já somos clientes neste hotel em cabo frio, há muitos anos porque sempre éramos bem atendidos. A localização dele é boa , os quartos são muitos bem limpos e cheirosos e o café da manhã também é bem servido no restaurante. Mas desta vez deixou a desejar no atendimento na recepção , fomos muito maltratados o recepcionista muito grosseiro, sei educação para tratar as pessoas que são hóspedes do hotel . Ele ainda falou pra mim e meu Esposo tanto faz vocês cancelar ou não as diárias, como se a gente fosse ninguém me sentir muito mal com essa situação porque fomos pra curtir e não se aborrecer e isso nunca aconteceu comigo. Pedimos pra falar com a gerente Alessandra que nem deu importância a nosso caso e ainda falou que é porque ele o recepcionista é novo . Enfim faltou educação e empatia com o atendimento aos hóspedes desse hotel. Fiquei decepcionada !!!
ยอดเยี่ยม
117 รีวิว
9.0/10
ราคาเริ่มต้น
€ 80
ต่อคืน
ดูห้องว่าง
ดูโรงแรมติดทะเลทั้งหมดในรัฐรีโอเดจาเนโร
รีวิวล่าสุดสำหรับโรงแรมในรัฐรีโอเดจาเนโร
ดูทั้งหมด
7.2/10
DDariusz FaHotel z naciąganymi 4 gwiazdkami. Pokoje ok z dość małymi łóżkami czyste i schludne. Śniadania ok. Jedyne co może przeszkadzać to sposób dbania o czystość. Stoły przecierane są jedną chustką bez detergentu a okruchy i inne części jedzenia zrzucane na podłogę. Recepcja ogólnie jest bo jest - brak empatii i niesienia pomocy.
ผผู้เข้าพักThe location is great, however you should be aware that the you pay so much for the location and that's it. Standard double room is not spacious, with very small window. The hotel itself is far-far away from luxury, for Europe it looks like 2-3 stars, definitely not 4. The main advantage is rooftop, where you can see beautiful Copacabana beach from 14th floor. This terrace is open for every guest of hotel, even on New Year's eve for free.
The service is poor: gentlemen on reception talked indifferently, barely understanding english. They even gave us misleading information: for example, one of them told I need to get up at 7:30 sharp to give belongings for laundry (and no chance to do it in advance or later), the second was sure that we needed to pay for New Year's dinner to have access to rooftop (he didn't know the word ”terrace”, by the way). Both were wrong.
The breakfast was mediocre, with Fanta pretending to be orange juice and no vegetables at all, but with fair good cheeses and deserts though.
The service in the bar is very-very slow.
ผผู้เข้าพักApenas duas críticas. Meu quarto estava sem tv a cabo. Liguei para recepção reclamando. Informaram que iriam enviar um técnico de ti imediatamente pra resolver. Estou esperando esse técnico até hj...
Fiquei minha estadia toda sem ver tv.
A segunda é o café da manhã. Já fui em hotéis bem menores com uma qualidade incrível do serviço de café da amanhã. O hotel deixa um pouco a desejar nesse quesito.
De resto foi uma boa experiência e eu voltaria novamente.
ผผู้เข้าพักAo chegar, queriam me colocar em um quarto diferente ao contratado. Precisei provar que o quarto contratado divergia do oferecido. Para acessar ao quarto, precisava reativar o cartão-chave em cada oportunidade, tendo de recorrer a recepção do Hotel de 4-5 vezes ao dia, o que gerava perda de tempo e mal estar. Por último, o colchão era muito velho. Dava pra sentir a protuberancia das molas machucando as costas. As almofadas eram baixas e só davam 1 por hóspede. Não havia mantas extras para as noites frias. As noite de sono não eram reparadoras. Não sei como era classificado com 4 estrelas. Não voltarei.
ผผู้เข้าพักTake a deposit of £58 upon arrival. Rooftop bar never gave you change they would sometimes make you sign a receipt other times wouldn't so upon check out claimed we never paid one bar bill which we paid every time. They later took £60 from my account for 2 beers I'd already paid for. I emailed several times they choose to ignore. They even ignored trip.com. untrustworthy robbing people do not go. They removed table and chairs from 7.30pm new years eve forcing people to stand til after the fireworks. There was just no need for this as there was ample room. The bar manger was rude and aggressive to us. So unhelpful. There is no kettle huge no no in such an expensive hotel
ผผู้เข้าพักHotel cumpre os requisitos básicos, mas é muito bem localizado, funcionários muito atenciosos, limpeza ok, não usei a piscina, mas estava bem limpa, a vista lá de cima é bonita.
ผผู้เข้าพักGreat staff and location. However the amenities are poor- no coffee machine in room, no iron, no complementary coffee / tea service at reception. The restaurant is overpriced. The decor is tired and dated.
ผผู้เข้าพักBeautiful rooms and especially the bathrooms. Beds were especially nice - Firm with wonderful bedding. Very quiet. Felt like an oasis from the noise of Copa Cobana Beach. Delicious breakfast included in the room. You could order a custom- made omelet. The concierge hooked us up with a really great day tour as we were only in town for 2 days. Reasonably priced and saw a lot of things - Christ the Redeemer, Sugarloaf Mt, the stadium, Selaro Steps, where the Carnivale starts, and included a buffet lunch. Would stay again for sure!